topic Re: Batteries in remote in Archive

Batteries in remote

Aaln — Thu, 17 Feb 2022 17:24:59 GMT

We're still using the batteries that came in the box for our Glass remote.

My mum, on the other hand has gone through a pair of batteries every month.

Just called Sky as this didn't seem normal and they're sending out a new remote for her.

As Glass is still new they're gathering all issues but getting support is harder and takes longer.

Sky is well aware of Glass teething issues, so hopefully they're on the case and the development teams can get out regular updates.

Re: Batteries in remote

Jayboy1990 — Thu, 17 Feb 2022 17:34:48 GMT

In that case mine, my dads and my sisters remotes are all faulty.

Iv had to change the batteries 3 times since launch, I use the same batteries (Duracell) that sky suppplied.

I can sort of understand though as it's detecting movement, lighting up keys and using Bluetooth including excessive voice requests.

Re: Batteries in remote

MachLoop — Thu, 17 Feb 2022 18:06:24 GMT

Since launch I have gone through 1 set of batteries. Not a heavy user but tbh I don't think it's that bad. But my old remote would go a good 12 months or so.🤷🏼‍♂️

Re: Batteries in remote

Jayboy1990 — Thu, 17 Feb 2022 18:07:46 GMT

Did the old remote have light up keys, motion detection and a increased reliance on the voice search?

Re: Batteries in remote

MachLoop — Thu, 17 Feb 2022 18:11:39 GMT

@Jayboy1990

That's a good shout with light up keys.

Motion detection don't use remote surely.

my old remote had voice search and used a lot tbh.😁

Re: Batteries in remote

FMUK — Thu, 17 Feb 2022 18:20:00 GMT

You'd think it would make much sense on the Eco-kudos front to have USB rechargable remotes, or introduce a dock that connects into the USB socket on the TV that you can drop a remote into and have it recharge via some contact method or Qi or similar.

Re: Batteries in remote

Jayboy1990 — Thu, 17 Feb 2022 18:25:56 GMT

Glass 2.0 maybe?! @FMUK

Re: Batteries in remote

Aaln — Thu, 17 Feb 2022 19:24:18 GMT

I'll definitely be trading in for the next improved version

Re: Batteries in remote

Aaln — Thu, 17 Feb 2022 22:18:02 GMT

My Mum tends to use the hello sky command instead of the remote button.

She watches a lot more of ITV, BBC, and Channel4 than we do but she lives alone too.

When there's this disparity between her remote and ours then it's like the remote is just draining battery when not being used too.

Re: Batteries in remote

Mark39 — Fri, 18 Feb 2022 08:26:46 GMT

Yes, odd. Still using the original batteries in the Glass remote after 3 months, but the batteries in the Puck remote give up within a matter of, weeks - 3 replacements so far, so 4 sets in all.