https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3926883#M699383 <P>Can anyone help? Trying to connect remote to a sky puck...</P> Wed, 16 Feb 2022 22:43:46 GMT Defender2022 2022-02-16T22:43:46Z https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3926883#M699383 <P>Can anyone help? Trying to connect remote to a sky puck...</P> Wed, 16 Feb 2022 22:43:46 GMT https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3926883#M699383 Defender2022 2022-02-16T22:43:46Z https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3926890#M699384 <P>Has to be aimed at the ir sensor of the Puck.</P><P>&nbsp;</P><P>Try full reset by holding 7+3 for 3 seconds</P><P>Then try 1+3&nbsp; &nbsp;for 3 seconds to pair again&nbsp;</P> Wed, 16 Feb 2022 23:02:02 GMT https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3926890#M699384 Aaln 2022-02-16T23:02:02Z https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3926891#M699385 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3525307">@Defender2022</a>&nbsp;</P><P>Have you checked the paper tab over the battery contacts in the remote has been fully removed?&nbsp;</P> Wed, 16 Feb 2022 23:02:16 GMT https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3926891#M699385 fizzdisco 2022-02-16T23:02:16Z https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3927150#M699386 <P>Yep removed the tab, thanks..</P> Thu, 17 Feb 2022 11:17:32 GMT https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3927150#M699386 Defender2022 2022-02-17T11:17:32Z https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3927153#M699387 <P>I'll give this a go, thank you.</P> Thu, 17 Feb 2022 11:18:10 GMT https://helpforum.sky.com/t5/Archive/Cannot-connect-remote-to-sky-puck/m-p/3927153#M699387 Defender2022 2022-02-17T11:18:10Z