topic Re: Certain emails not coming through in Archive

Certain emails not coming through

david456 — Fri, 03 Sep 2021 11:25:37 GMT

For some reason the emails I get from my bank have stopped and they advise they are bouncing back to them. They had been coming through with no issues for years. Then in June they suddenly stopped.

I've checked spam, blocked senders and even added my bank to my contacts, but the emails are still not coming through.

Any advice as to what may be wrong?

My email works as I'm getting other emails through.

Re: Certain emails not coming through

GD1 — Fri, 03 Sep 2021 11:26:48 GMT

@david456 If they are being bounced back what is the bounceback message? Without it the forum won't be able to offer any advise.

Re: Certain emails not coming through

david456 — Fri, 03 Sep 2021 11:31:54 GMT

the bank are saying the messages are being returned to them as 'undelivered', that's all they have told me and that they have tried numerious times to send them.

Re: Certain emails not coming through

caesarome — Fri, 03 Sep 2021 12:15:27 GMT

Do you regularly use your email account by logging into it online at Sky.com ?

Re: Certain emails not coming through

Mark39 — Fri, 03 Sep 2021 13:42:54 GMT

Are other emails coming through OK? If so, it might suggest a problem at the bank's end - incorrect email address for some reason, or a connection problem?

Re: Certain emails not coming through

david456 — Fri, 03 Sep 2021 19:20:20 GMT

I always login via sky email. Know of one other company whose emails also don't come through.

Re: Certain emails not coming through

caesarome — Fri, 03 Sep 2021 19:24:22 GMT

Do you have another email address that you can use to update with these two companies to then see if their emails come through to this other one ?

Re: Certain emails not coming through

Pagey321 — Wed, 24 Nov 2021 10:36:39 GMT

hi david456,

did you resolve this issue?

I've been receiving emails from a subscribed email address for years, and now the sender's saying they bounce back as undelivered.

Other emails from the same company work when sent to me, and they have my correct email address.

I just wondered if you managed to fix this with Yahoo?

Or can someone else suggest ideas, barring the email address being put on a Yahoo blacklist. Although, surely other addresses from the same mailserver would be blocked?

Thanks.