topic Re: Whitelistng in Archive

Whitelistng

STANDARD01 — Thu, 30 Sep 2021 14:08:51 GMT

I am not receiving authentication e-mail that I need to access a website. This used to come though no problem. I've contacted the website support group and they've asked me to whitelist their e-mail address in my Sky e-mail account. Any ideas?

Re: Whitelistng

Mark39 — Thu, 30 Sep 2021 14:27:04 GMT

Try adding the email address to your Sky Yahoo Mail contacts.

Re: Whitelistng

jayach — Thu, 30 Sep 2021 14:27:11 GMT

I don't believe Sky|Yahoo has a whitelist. Have you checked it's not in you spam folder online.

https://skyid.sky.com/signin/email

Re: Whitelistng

STANDARD01 — Thu, 30 Sep 2021 17:52:02 GMT

Thanks, tried this before I asked but still not getting e-mails

Re: Whitelistng

STANDARD01 — Thu, 30 Sep 2021 17:52:49 GMT

Hi, yes checked but not there

Re: Whitelistng

caesarome — Thu, 30 Sep 2021 18:22:43 GMT

Do you have another email address that you can use with this website, if not then try setting yourself up a Gmail one to use with it.