topic Re: Sky email not working in Archive

Sky email not working

Eazylife — Wed, 12 Feb 2020 07:47:10 GMT

Is anyone else having trouble accessing there emails? Or is yahoo mail down at the moment. Any help is appreciated.

Re: Sky email not working

zoar — Wed, 12 Feb 2020 07:57:15 GMT

Yahoo mail is working normally; the most likely thing you need to do if using a phone or a tablet is delete your email account, reboot device and reinstall it. Be sure to select Yahoo from the list of providers and follow the prompts.

If using Outlook for Windows or the Gmail app, then you need to replace your usual password with a 16 character one generated via the link below:

https://www.sky.com/sky-yahoo-mail/manage-apps

Continue to use your usual password for logging into webmail etc.

Re: Sky email not working

Mark39 — Wed, 12 Feb 2020 08:01:06 GMT

No, Sky Yahoo Mail isn't down. A quick look through the forum would show you that lots of people are having difficulty accessing their email, following the implementation of new authentication requirements (Oauth2). If you can't find a solution among the many suggestions already made and you'd like the forum to help, tell us what device and app you're using for Sky Yahoo Mail. I'm assuming you can still access your email via the link here: https://skyid.sky.com/signin/email

Re: Sky email not working

Eazylife — Wed, 12 Feb 2020 08:05:46 GMT

I'm using the mail app on my iPhone 8, sorry I'm not very good at things like this 🙈

Re: Sky email not working

zoar — Wed, 12 Feb 2020 08:09:56 GMT

@Eazylife , Deleting account and reinstalling as per my previous post should definitely work with an iPhone. Selecting Yahoo from the list of providers is an essential step.

Then just follow the prompts using your usual password.

Re: Sky email not working

Eazylife — Wed, 12 Feb 2020 08:22:47 GMT

Great got it working! Thank you 👍🏻

Re: Sky email not working

Fozia50 — Thu, 13 Feb 2020 15:22:12 GMT

I am using an iPhone X - my emails stopped working after I installed the latest software upgrade. I have deleted the email account and tried to re-install but it keeps coming up with the same error message and not installing the account. Not sure what else to do.

Re: Sky email not working

jayach — Thu, 13 Feb 2020 15:26:23 GMT

Reinstall, but select Yahoo as the account type when setting up.

Re: Sky email not working

majacmun112 — Thu, 13 Feb 2020 19:28:15 GMT

Trying reinstall with Yohoo as provider and keeps asking me to check if I need an app specific password. How do I find out if I do, and if I do where do I enter app specific password?

Re: Sky email not working

caesarome — Thu, 13 Feb 2020 19:38:12 GMT

Try your usual Sky email password.

Re: Sky email not working

zoar — Thu, 13 Feb 2020 19:41:03 GMT

@majacmun112 , If you install the email account on your app by selecting Yahoo from the list of providers, then you use your usual password.

If you are setting your account up by manually entering server details or the 'selecting Yahoo' method doesn't work, then use 16 character app password to replace your usual one.

The password can be generated via the link below:

https://www.sky.com/sky-yahoo-mail/manage-apps

Re: Sky email not working

majacmun112 — Thu, 13 Feb 2020 19:41:29 GMT

I have tried using my sky email password but it keeps asking to check and see if I need an app specific password?

Re: Sky email not working

caesarome — Thu, 13 Feb 2020 19:42:58 GMT

Then try generating a password here:

https://www.sky.com/sky-yahoo-mail/manage-apps

And using this one.

Re: Sky email not working

Blink74 — Fri, 06 Mar 2020 13:53:46 GMT

A couple of issues and help to anyone having trouble with Sky email using an iPad:

(1) For my Android phone - I was able to use the link to generate a password and I can now successfully receive my emails again.

(2) For my iPad - this process did not work. I tried a number of times to generate the password which I added to the seettings but this would not work for me and got the Sky email error message each time. So - the work around that I used was to delete the sky email account that I added through the apple mail application. I then added my sky email account back by using Yahoo. With the latter workaround - I can now get my sky emails again rather than seeing that stupid error.

Re: Sky email not working

tazzle5 — Tue, 10 Mar 2020 09:04:52 GMT

Can't access e malls after 24 Feb. This is with my Sky e mail address. What do i do.

Re: Sky email not working

Mark39 — Tue, 10 Mar 2020 09:23:22 GMT

@tazzle5 wrote:

Can't access e malls after 24 Feb. This is with my Sky e mail address. What do i do.

What device and which app are you using to access your email? Are you able to log in here? https://skyid.sky.com/signin/email

Re: Sky email not working

James+bottrill — Tue, 10 Mar 2020 21:07:49 GMT

I am having to reinstall yahoo every 3 or 4 ways on my iPhone what's going on?

Re: Sky email not working

jayach — Tue, 10 Mar 2020 21:17:27 GMT

@James+bottrill

Why are you having to do that, is it because it says your password is incorrect?and how are you doing it? Are you choosing Yahoo as the account type?

Edit: expanded the questions a bit.

Re: Sky email not working

Annie+UK — Tue, 10 Mar 2020 21:30:14 GMT

@James+bottrill wrote:

I am having to reinstall yahoo every 3 or 4 ways on my iPhone what's going on?

To resolve ALL your Sky yahoo mail issues get a new email address with another email provider, I recommend gmail, but anyone is better than yahoo

Re: Sky email not working

CK+Electrical+Ltd — Wed, 11 Mar 2020 22:32:42 GMT

Cannot receive mail or send it. I am totally fed up with Sky and will be moving to a new provider as Sky is just appauling.