topic Re: online threat when in emails in Archive

online threat when in emails

treacle1 — Fri, 21 May 2021 20:28:00 GMT

Is anyone else getting continuous online threats when using Yahoo mail? This does not happen when I am browsing it is only when I go in to my emails In the space of 1 hour I have received 60 notifications through my anti virus security of an online threat, same details are coming up all the time. It is driving me insane.

Re: online threat when in emails

caesarome — Fri, 21 May 2021 20:35:56 GMT

Without seeing one of these 60 notifications it is difficult for us to say why your anti virus seems to have a problem with your Sky Yahoo email account. Do you login to the Sky website to view your account ?

Re: online threat when in emails

treacle1 — Sat, 22 May 2021 12:46:54 GMT

Many thanks for your reply. My Anti virus is blocking this so it is not coming through to me it is the amount of times it is trying to attempt. It is regarding chrome.exe and it is coming from something called imp-euro.emxdgt.com. Like I said it only happens when I go into my sky email account. I access this by logging in to my sky account then select the Yahoo mail. It does not happen when I am browsing the web. I did google about chrome.exe and there were suggestions about removing this as it is not essential but I am unsure about doing this.

Re: online threat when in emails

jayach — Sat, 22 May 2021 13:27:21 GMT

@treacle1 wrote:
I did google about chrome.exe and there were suggestions about removing this as it is not essential but I am unsure about doing this.

LOL. It's not essenial unless you want to use the Chrome browser.

Try using a different browser and see if they still occur.

Are you using Bitdefender as your anti-virus?

Re: online threat when in emails

treacle1 — Sun, 23 May 2021 14:02:53 GMT

Yes I am using Bitdefender, have used them for some time now. I am not sure if I tried my emails in microsoft edge can't remember will have a go at that and see what happens.

Re: online threat when in emails

jayach — Sun, 23 May 2021 15:56:32 GMT

I asked if it was Bitdefender you were using, because other Bitdefender users have complaned of the same thing when using Chrome to access their Yahoo emails. If possible try in Firefox as Edge is just another chrome clone now. (albeit a good one)

Re: online threat when in emails

treacle1 — Sun, 23 May 2021 19:19:16 GMT

Hi Jayach

Just gone in to Microsoft Edge and same thing is happening but this time instead of saying chrome.exe it is saying the following:-

msedge.exe attempted to establish a connection relying on an unmatching security certificate to imp-euro.emxdgt.com.. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Seems strange it is only on my emails this is happening. Think I may have to get on to Sky and see what is going on and if they can help. These damn pop ups are driving me insane.

Re: online threat when in emails

jayach — Sun, 23 May 2021 23:27:38 GMT

I definitely think the problem is with Bitdefender. You could try adding that website to its exception list. https://www.bitdefender.com/consumer/support/answer/1519/

Edit: It may be worth running a Malwarebytes scan before doing that.

https://www.malwarebytes.com/mwb-download/

Re: online threat when in emails

Mark39 — Mon, 24 May 2021 06:51:45 GMT

@treacle1 I took a look at this too and I agree with @jayach - it does seem to be an anomaly with Bitdefender, rzther than the presence of genuine threats. Hopefully Bitdefender are aware and will fix the false positive.

Re: online threat when in emails

treacle1 — Mon, 24 May 2021 08:52:07 GMT

Hi Mark

Many thanks for your reply, appreciated

Regards

Chris

Re: online threat when in emails

treacle1 — Mon, 24 May 2021 08:55:03 GMT

Thank you Jayach x

Re: online threat when in emails

wirefan59 — Sun, 06 Jun 2021 15:06:55 GMT

This whole thread, particularly the helpful answers is most welcome. As a new participant in Bitdefender, I too am inumdated with its "warnings of critical threat" for this Chrome anomaly. I am sorely tempted to add this to the exceptions just to stop it clocking up every time I go into Sky Yahoo emails.

If anyone gets any joy with a solution, PLEASE post it. Many thanks to all above.

Re: online threat when in emails

treacle1 — Sun, 06 Jun 2021 16:41:25 GMT

Hi there, I am also tempted to allow but as I do not know what it is that is trying to get through I am very wary so have not done so yet. I am going to see if the IT guys we use at work have any ideas. If they do i will let you know.

Re: online threat when in emails

jayach — Sun, 06 Jun 2021 17:13:12 GMT

Do Bitdefender not have a forum/helpline where you can query this?

Re: online threat when in emails

wirefan59 — Sun, 06 Jun 2021 18:22:56 GMT

just received this from Bitfinder support :

"This usually indicates that there are issues with the certificates for that endpoint, and since Bitdefender enforces encrypted connections at all time, it will block it due to that certificate. However, the website looks legitimate and may be an endpoint used by your email provider, thus you should be safe to create an exception for it. "

In light of this I will add this issue to the "Exceptions" function.

Re: online threat when in emails

treacle1 — Mon, 07 Jun 2021 20:34:14 GMT

Thank you for this information. I actually asked our IT guys at work and he told me to use an alternative search such as Firefox or Edge but this did happen when on Edge. It is still happending but not as often. I am still wary of accepting these though, but thank you

Re: online threat when in emails

treacle1 — Mon, 07 Jun 2021 20:36:25 GMT

Yes Bitdefender to have support and it is very good, they are usually quick at responding to any queries also, I have aksed my IT guys at work and they suggested using an altermative search engine. Like I replied to someone else on here it is still happening but not as often but I am still unsure about accepting it. Thank you all so much for your help.

Re: online threat when in emails

Morticia+di+Medic — Thu, 16 Sep 2021 13:16:30 GMT

The only thing that works (somehow) is going to the yahoo privacy dashboard and rejecting advertising partners: both by functionality and by partners (each having 2 columns). This works as long as a button from "legitimate interest" does not get activated by accessing a webpage that activates it. If this occurs one has to go back to the privacy dashboard and deactivate the reactivated button.

Also having javascript disabled can help but can be annoying for some users.

There must be a better approach I guess....