topic Re: Sky Go app on my windows 7 laptop suddenly stopped working, operating Windows XP Preofessional in Archive

Sky Go app on my windows 7 laptop suddenly stopped working, operating Windows XP Preofessional

Barrelman — Thu, 16 Sep 2021 23:51:15 GMT

Hi there. Can anyone help as im rapidly losing the will to live. My Sky Go App has suddenly stopped working. It tells me that "i am signed in" but wont open. I have uninstalled it and re-installed the new version 3 times now, as well as restarting my computer, turning the router on and off, re-loading Chrome, etc, etc. Im not sure what to try next. Is it a Firewall issue? Operating Bit issue?? Please help! Thank you all in anticipation

Re: Sky Go app on my windows 7 laptop suddenly stopped working, operating Windows XP Preofessional

caesarome — Fri, 17 Sep 2021 04:48:57 GMT

Did you a complete removal because if it just deleted the app that will not have deleted the other files it uses so perhaps try this:

Uninstall the Sky Go app and then go to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:

Sky
Sky Go

And if it is present the Cisco folder is App\Data\LocalLow.
Empty your recycle bin.

Reboot your PC and then download and install the Sky Go app again.

Re: Sky Go app on my windows 7 laptop suddenly stopped working, operating Windows XP Preofessional

TimmyBGood — Sat, 18 Sep 2021 14:09:44 GMT

@Barrelman

Windows 7 went end-of-life 18 months ago: it's very likely that software will cease to function on it, as on any other out-of-support OS.

Re: Sky Go app on my windows 7 laptop suddenly stopped working, operating Windows XP Preofessional

GD1 — Sat, 18 Sep 2021 14:50:04 GMT

@Barrelman Do you have XP or Windows 7? Either way both are out of support and most things will stop working, simply put both systems won't get any updated and would be vulnerable to attacks.

Try using up to date O/S.