topic Re: Problems syncing Yahoo Sky emails to Outlook.live.com in Archive

Problems syncing Yahoo Sky emails to Outlook.live.com

Mandy+Grigg — Mon, 17 May 2021 10:26:01 GMT

I am unable to sync my Yahoo Sky emails to my Outlook.live.com when using my laptop, but I don't have this issue using the Outlook App on my android device. I've checked the pop settings and changed to IMAP settings to see if this made a difference, but using eith POP or IMAP settings always brings back the Sync Failed message. Any ideas please.

Re: Problems syncing Yahoo Sky emails to Outlook.live.com

Mark39 — Mon, 17 May 2021 10:38:14 GMT

You'll probably need to use a generated password in place of your Sky password, in the Outlook setup: https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

Re: Problems syncing Yahoo Sky emails to Outlook.live.com

jayach — Mon, 17 May 2021 12:48:42 GMT

@Mark39 is probably right about the generated app password, but I am a little confused as to how you access your account on the laptop. Can you explain a bit more? Obviously if the app password works for you, no problem.