topic Re: Unexpected error message on sky go on Xbox series x in Archive https://helpforum.sky.com/t5/Archive/Unexpected-error-message-on-sky-go-on-Xbox-series-x/m-p/3753225#M671748 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="29DE2E49-4B8A-485A-9162-21B8CB3F9004.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/70745i45D650FA658B8A7F/image-size/medium?v=v2&amp;px=400" role="button" title="29DE2E49-4B8A-485A-9162-21B8CB3F9004.jpeg" alt="29DE2E49-4B8A-485A-9162-21B8CB3F9004.jpeg" /></span></P><P>Error message to support issue...</P> Sun, 22 Aug 2021 11:27:17 GMT Ashley+Pemberton 2021-08-22T11:27:17Z Unexpected error message on sky go on Xbox series x https://helpforum.sky.com/t5/Archive/Unexpected-error-message-on-sky-go-on-Xbox-series-x/m-p/3753221#M671747 <P>Hi,</P><P>&nbsp;</P><P>Not sure what's going on with Sky and Xbox Series X, but when I want to watch films and/or BT Sport I get an error message saying an unexpected error has occurred.&nbsp;<BR /><BR /></P><P>Does anyone know how to fix this as its very frustrating I've recently also had a new Sky router installed to if that's got anything to do with it? Do I need to mess around online with the code on browser for router settings? (<STRONG>192.168.</STRONG> <STRONG>0.1)&nbsp;</STRONG></P><P>&nbsp;</P><P><STRONG>Thanks in advance for any help you can offer <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3204924">@Sky.</a>&nbsp;</STRONG></P> Sun, 22 Aug 2021 11:25:39 GMT https://helpforum.sky.com/t5/Archive/Unexpected-error-message-on-sky-go-on-Xbox-series-x/m-p/3753221#M671747 Ashley+Pemberton 2021-08-22T11:25:39Z Re: Unexpected error message on sky go on Xbox series x https://helpforum.sky.com/t5/Archive/Unexpected-error-message-on-sky-go-on-Xbox-series-x/m-p/3753225#M671748 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="29DE2E49-4B8A-485A-9162-21B8CB3F9004.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/70745i45D650FA658B8A7F/image-size/medium?v=v2&amp;px=400" role="button" title="29DE2E49-4B8A-485A-9162-21B8CB3F9004.jpeg" alt="29DE2E49-4B8A-485A-9162-21B8CB3F9004.jpeg" /></span></P><P>Error message to support issue...</P> Sun, 22 Aug 2021 11:27:17 GMT https://helpforum.sky.com/t5/Archive/Unexpected-error-message-on-sky-go-on-Xbox-series-x/m-p/3753225#M671748 Ashley+Pemberton 2021-08-22T11:27:17Z