topic Re: Sky broadband buddy issue in Archive

Sky broadband buddy issue

Kt2022 — Thu, 07 Oct 2021 19:25:45 GMT

My sky buddy app has not been able to connect to my hub now for over a week..!! It still keeps saying it can't find it ive done everything suggested to no avail. When will this issue be fixed.

Re: Sky broadband buddy issue

Highlinder — Thu, 07 Oct 2021 19:30:03 GMT

@Kt2022There is a main thread about this in the link below. With a few updates from one of the community managers.

https://helpforum.sky.com/t5/Broadband/Sky-Broadband-Buddy-issue/m-p/3781735#M271172

Re: Sky broadband buddy issue

Kt2022 — Thu, 07 Oct 2021 20:09:16 GMT

The main thread was posted on the 1st and its now the 7th and the issue still hasn't been resolved..

Re: Sky broadband buddy issue

jamesn123 — Thu, 07 Oct 2021 20:16:44 GMT

@Kt2022

Last update was on the 5th saying they are still working on the issue for some customers