topic Re: Fibre Optic Installation in Archive

Fibre Optic Installation

Gabriela80 — Mon, 15 Nov 2021 14:30:05 GMT

All my neighbours who have Sky broadband are sign up for fibre optic installation but my house isn't.

How can I be included in program for fibre optic installation?

Re: Fibre Optic Installation

GD1 — Mon, 15 Nov 2021 14:54:41 GMT

@Gabriela80 wrote:
Fibre Optic

All my neighbours who have Sky broadband are sign up for fibre optic installation but my house isn't.

How can I be included in program for fibre optic installation?

If you're not included, then your not included. There is little you can do, nor can Sky force a fibre installation. That's life i'm afraid.

Re: Fibre Optic Installation

Highlinder — Mon, 15 Nov 2021 14:55:37 GMT

@Gabriela80Could post a screehshot of what is available to your address using the link below.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: Fibre Optic Installation

Gabriela80 — Mon, 15 Nov 2021 21:04:04 GMT

I did try link but doesn't seem to work when I add ot eircode .

Re: Fibre Optic Installation

GD1 — Mon, 15 Nov 2021 21:07:06 GMT

@Gabriela80 wrote:
I did try link but doesn't seem to work when I add ot eircode .

You didn't mention it was Ireland, as we are mostly UK customer we use Openreach. Try this https://openeir.maps.arcgis.com/apps/instant/lookup/index.html?appid=a8fdd9780bd84f0799f99522c48f6e66

Re: Fibre Optic Installation

Gabriela80 — Tue, 16 Nov 2021 00:16:48 GMT

Thanks,I may try to ring tomorrow, seems to be new buildings aren't included in.

Re: Fibre Optic Installation

TimmyBGood — Tue, 16 Nov 2021 08:47:48 GMT

@Gabriela80

It's not unusual for new-builds to be missing from the databases used to make availability checkers work: typically these dredge in information from several different sources, and the address has to exist on all of them.