topic Re: BT Broadband Switch and Sky Refund in Archive

BT Broadband Switch and Sky Refund

AndySCFC — Mon, 15 Nov 2021 15:18:42 GMT

Recently had ultrafast Broadband installed and sky talk all working well and very happy switched a month or so early from T and was told Sky would pay for my termination charges. How does this work in practice? and who do i speak to etc to get this credit?

Thanks in advance of any help

PS Why dont sky have an online chat facility??

Re: BT Broadband Switch and Sky Refund

AndySCFC — Mon, 15 Nov 2021 15:19:25 GMT

should be BT not T!!!

Re: BT Broadband Switch and Sky Refund

GD1 — Mon, 15 Nov 2021 15:19:47 GMT

@AndySCFC wrote:
Hi

Recently had ultrafast Broadband installed and sky talk all working well and very happy switched a month or so early from T and was told Sky would pay for my termination charges. How does this work in practice? and who do i speak to etc to get this credit?

Thanks in advance of any help

PS Why dont sky have an online chat facility??

You need to follow this link to claim https://www.sky.com/help/articles/switching-credit-offer

Re: BT Broadband Switch and Sky Refund

Daniel0210 — Mon, 15 Nov 2021 15:21:32 GMT

@AndySCFC Edit: post deleted as duplicate answer/advice just provided above.

Re: BT Broadband Switch and Sky Refund

TimmyBGood — Mon, 15 Nov 2021 15:30:50 GMT

@AndySCFC wrote:

was told Sky would pay for my termination charges.

Yes, but only up to £100 (the £200 sometimes advertised is where both television and broadband is switched).