topic Access to Premiershiprugby.com in Archive

Access to Premiershiprugby.com

Ian147 — Mon, 25 Oct 2021 12:13:35 GMT

Does anyone know if there are currently DNS server issues at Sky or whether Sky are blocking Premiershiprugby.com? I can access this website through my phone's 4G or other Wi-Fi but non of my devices can get to this website through my Sky broadband. I've tried deleting the DNS cache, still no luck.

Re: Access to Premiershiprugby.com

Highlinder — Mon, 25 Oct 2021 12:22:48 GMT

@Ian147Have you tried to change the DNS setting on the device in question. Was able to get to that site using other DNS settings than Sky's own.

Re: Access to Premiershiprugby.com

Ian147 — Mon, 25 Oct 2021 13:02:48 GMT

Thanks for the suggestion. I really thought that would work, but I've changed DNS to cloud flare's 1.1.1.1 and 1.0.0.1 but premiershiprugby.com will still not load. I deleted all the old cache as well. Really strange as everything else is fine and I can access it through my work VPN so the website is working.

Re: Access to Premiershiprugby.com

Mark-Br — Mon, 25 Oct 2021 13:35:41 GMT

As a test, try changing your Sky Broadband Shield settings;

To change your Sky Broadband Shield age rating;

Sign in to Sky Broadband Shield.
Choose PG, 13 or 18 then Save settings.

Alternatively, to switch off Sky Broadband Shield (we don't recommend keeping this off);

Sign in to Sky Broadband Shield.
Select Disable Shield then Save settings (can take 15 mins to apply)

For more help using Sky Broadband Shield, click here.

Re: Access to Premiershiprugby.com

Highlinder — Mon, 25 Oct 2021 13:36:37 GMT

@Ian147 The only other thing it could be is your IP has been blacklisted. Have you tried to leave the router off for a short period of time and then re-start it to gain a new public IP?

Re: Access to Premiershiprugby.com

Ian147 — Mon, 25 Oct 2021 16:21:04 GMT

Thank you. Disabling the shield worked. I know rugby can be a bit violent at times but I'm not sure why Sky are blocking this site. My original shield settings were not overly restrictive.

Re: Access to Premiershiprugby.com

jamesn123 — Mon, 25 Oct 2021 16:32:24 GMT

@Ian147

Sometimes sites can be miscategorised or untagged which often gets them blocked by Sky shield.

Re: Access to Premiershiprugby.com

caesarome — Mon, 25 Oct 2021 18:52:08 GMT

@Ian147

https://www.sky.com/help/diagnostics/sky-broadband-shield/sites-not-filtering-correctly

Websites are categorised for Sky Broadband Shield by a third party.

Email us at mysky @ sky.uk (without the spaces) if:

you think the website should be blocked or allowed based on your settings.
you own a website that you think is in the wrong category.

We'll review and if it’s in the wrong category, we’ll get this updated as soon as we can.

Until its updated, add it to your blocked or allow websites list:

Sign in to Sky Broadband Shield.
Select Manage exceptions.
Enter the website you’d like to block or allow, and select either Block website or Allow website.
Select Save settings.