topic Re: Landline in Archive

Landline

Alan+W+M — Tue, 17 Aug 2021 18:12:05 GMT

Anybody else with no phone connection in the Newbridge area ? Any knowledge of when it may be reintated ? Been off now for over a fortnight.

Re: Landline

cookiemonsteruk — Tue, 17 Aug 2021 18:15:56 GMT

@Alan+W+M

Do you have any means of contacting sky. 2 days is long enough to report a fault let alone 2 weeks

Re: Landline

Daniel0210 — Tue, 17 Aug 2021 18:17:49 GMT

@Alan+W+M Have you tried this link? https://www.sky.com/help/diagnostics/fix-problems-with-your-phone/check-your-phone-line
If that doesn’t help you will have to contact Sky. They can check your line and if an external fault is found they will pass it to Openreach to investigate/fix. If you have no other means of contacting Sky come back to us and a user with the required level may escalate your issue to Sky to initiate a Chat.

Re: Landline

cookiemonsteruk — Tue, 17 Aug 2021 18:20:35 GMT

@Alan+W+M

Is this county kildare ? Nothing registering as a network outage so you'll need to contact sky