topic Sky broadband buddy app says i need a different account but all i did was move house in Archive

Sky broadband buddy app says i need a different account but all i did was move house

Harrison+H — Tue, 21 Sep 2021 20:15:21 GMT

Trying to log into sky broadband buddy since I did a home move and can't as it says I need to have a different package. But I have the same as I did before my move and it worked fine before.

Re: Sky broadband buddy app says i need a different account but all i did was move house

Highlinder — Wed, 22 Sep 2021 05:06:11 GMT

@Harrison+H I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

You can find more informtion about this process in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky broadband buddy app says i need a different account but all i did was move house

Mr+Flibbles+86 — Wed, 22 Sep 2021 07:31:00 GMT

Thanks for escalating this. We have now sent an invite to chat