https://helpforum.sky.com/t5/Archive/Broadband-outages-in-fife/m-p/3772157#M664928 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3443679">@Teen42</a>&nbsp;it is possible as adajacent houses can have phone lines running to different street cabinets and even exchanges especially if homes had lines installed at different times but it is rare. </P> <P>&nbsp;</P> <P>If your line is still down this morning give Sky a call</P> Sun, 19 Sep 2021 04:59:41 GMT Chrisee 2021-09-19T04:59:41Z https://helpforum.sky.com/t5/Archive/Broadband-outages-in-fife/m-p/3772091#M664927 <P>Started having problems yesterday, outage in area, but when fixed, my broadband did not work. &nbsp;Tried unplugging, resetting, etc. &nbsp;Phoned sky who sent out new box. &nbsp;Received new box today and all</P><P>plugged in, still unable to get internet and new outage in area that was reported at 3ish. &nbsp;It is</P><P>now 10 pm still showing outage in area, however my neighbour has no issue. &nbsp; &nbsp;How can I have a outage and my next door neighbour doesn't when we are both with sky?&nbsp;</P> Sat, 18 Sep 2021 21:10:18 GMT https://helpforum.sky.com/t5/Archive/Broadband-outages-in-fife/m-p/3772091#M664927 Teen42 2021-09-18T21:10:18Z https://helpforum.sky.com/t5/Archive/Broadband-outages-in-fife/m-p/3772157#M664928 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3443679">@Teen42</a>&nbsp;it is possible as adajacent houses can have phone lines running to different street cabinets and even exchanges especially if homes had lines installed at different times but it is rare. </P> <P>&nbsp;</P> <P>If your line is still down this morning give Sky a call</P> Sun, 19 Sep 2021 04:59:41 GMT https://helpforum.sky.com/t5/Archive/Broadband-outages-in-fife/m-p/3772157#M664928 Chrisee 2021-09-19T04:59:41Z