topic Re: WiFi in Garden Room in Archive

WiFi in Garden Room

Moggie+Moo — Tue, 28 Sep 2021 05:47:09 GMT

I have Sky Broadband in my house and now a wired internet connection into my garden room (from the main house) I have connected an Ethernet cable into this socket and all is fine with the connection but I would like WiFi rather than just the wired connection - I wondered what type of router I need, does it have to be Sky?

i have managed to connect my Sky mini box in the garden room by connecting the mini to the main house router via Ethernet and then just plugging it in in the garden room - so we have the TV sorted.

Re: WiFi in Garden Room

Chrisee — Tue, 28 Sep 2021 06:11:47 GMT

@Moggie+Moo the Q mini will act as a wifi hot spot as well as providing a TV service so you should be sorted. You definitely dont need a "router" you need something known as a "wifi access point" which acts as a "bridge" from the ethernet to wifi. That functionality is built into every Q TV box.

Re: WiFi in Garden Room

Moggie+Moo — Tue, 28 Sep 2021 06:46:17 GMT

Thanks for the reply - the WiFi is not strong out there at all so perhaps I'm doing something wrong with the mini box, definitely doesn't allow for WiFi to be available at the moment.

Re: WiFi in Garden Room

Chrisee — Tue, 28 Sep 2021 06:59:58 GMT

@Moggie+Moo that is strange as if it is getting sufficent signal to carry a tv signal from the main box it should have a fast wifi hot spot. Check the Settings Status page on the Minis menu that should have 3 ticks if it dosent use the link beside the cross.

Also try rebooting the hub, main Q box and mini in that order unplugging each box from the mains for 30 seconds and waiting until it has fully restarted before moving to the next. Lastly test the ethernet cable is working by using another device like a laptop as it is possible the mini is not picking up the ethernet at all and using the weak wifi from the house.

Re: WiFi in Garden Room

Moggie+Moo — Tue, 28 Sep 2021 07:12:23 GMT

Thanks - the mini box couldn't find the WiFi when I initially tried to install in the garden room - so I took it into the living room and wired it into the main router for a few minutes with the Ethernet cable. I was then able to take it back into the garden room and it installed and now works fine with no Ethernet (the sky mini box is not near the ethernet point in the garden room).... I'll check the settings as you've suggested - the Ethernet works fine with my laptop.

Re: WiFi in Garden Room

JPR007 — Tue, 28 Sep 2021 08:49:42 GMT

@Moggie+Moo

@Moggie+Moo wrote:
I was then able to take it back into the garden room and it installed and now works fine with no Ethernet (the sky mini box is not near the ethernet point in the garden room).... I'll check the settings as you've suggested - the Ethernet works fine with my laptop.

@Moggie+Moo I think that's where the issue is, the Mini box needs to be connected via Ethernet as it's too far away from the Wi-Fi mesh and other boxes in the house. Once it's connected via that, it should then broadcast a WiFi signal out there, unless you've turned off the Wi-Fi on the box.