topic Re: SKY Broadband Hub ER115 Issue in Archive

SKY Broadband Hub ER115 Issue

Pawiter — Fri, 27 Aug 2021 17:51:34 GMT

Hi,

I have noticed the following error message. Repeating. Sky help said its one of my wireless devices ?

syslog: [532496.938000] jffs2: Argh. No free space left for GC. nr_erasing_blocks is 0. nr_free_blocks is 0. (erasableempty: yes, erasingempty: yes, erasependingempty: yes)
18:45:53 syslog: [532497.569000] jffs2: Argh. No free space left for GC. nr_erasing_blocks is 0. nr_free_blocks is 0. (erasableempty: yes, erasingempty: yes, erasependingempty: yes)

Repeating.....

The other observations are when i run a ping 8.8.8.8 i get

Reply from 8.8.8.8: bytes=32 time=11ms TTL=119
Reply from 8.8.8.8: bytes=32 time=12ms TTL=119
Reply from 8.8.8.8: bytes=32 time=161ms TTL=119
Reply from 8.8.8.8: bytes=32 time=68ms TTL=119
Request timed out.
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=11ms TTL=119
Reply from 8.8.8.8: bytes=32 time=12ms TTL=119
Reply from 8.8.8.8: bytes=32 time=266ms TTL=119

either timeout or increase in response time.

Software version running is 2.22.2981.R

Any ideas ?

regards,

Pawiter

Re: SKY Broadband Hub ER115 Issue

Chrisee — Fri, 27 Aug 2021 17:57:37 GMT

@Pawiter the ping test is not abnormal ping packets have low priority so one dropping is not unusual.

A recent firmware change made the log rather verbose so most extra lines can be ignored Sky are in the process of fixing that by a new release. Unless you have an issue I would not stress over odd entries in the log.

Re: SKY Broadband Hub ER115 Issue

Pawiter — Sat, 28 Aug 2021 08:44:42 GMT

Hi @Chrisee thanks for responding. Its a bit weird putting an error message out to say a write failed and there a no free blocks ( being a bit perdantic 🙂 ). I'm going to do some more testing, SKY support said i needed to disconnect all my wireless devices because this syslog was being caused by one of them ?

re Ping the delay in response is not a random pattern so i think there is something else going on.

regards,

Pawiter

Re: SKY Broadband Hub ER115 Issue

Chrisee — Sat, 28 Aug 2021 09:53:25 GMT

@Pawiter I repeat what errors if any are you getting on your apps? Most common cause of dropped packets is wifi interference while a router issue can be the cause but it is not top of the list.

Diagnostic tests can be misleading unless you are trying to run down an issue. As I said hub log was spewing out messages that did not make sense to users. Sky support are just putting out a standard message (they are not trained to do anything else) follow the advice if you want but unless you have an issue ignore the log.

Re: SKY Broadband Hub ER115 Issue

TimmyBGood — Sat, 28 Aug 2021 10:56:04 GMT

@Pawiter

'erasing' and then 'writing' 'blocks' is typical for a firmware update: you'd see the same thing displayed on screen if you ever run a BIOS update on a PC.