topic Re: My internet is buffering all the time can you fixed it please in Archive

My internet is buffering all the time can you fixed it please

MR+ABDULLAH+MOHAM — Fri, 06 Aug 2021 16:05:24 GMT

Please make sure you fixed my Internet speeds and fixed my Internet is slways buffering evryday and does work very well very slow connection evryday ok pass it on to openreach and also sky. com customer service. okay

Re: My internet is buffering all the time can you fixed it please

GD1 — Fri, 06 Aug 2021 16:11:08 GMT

@MR+ABDULLAH+MOHAM No we can't fix it as we are all customers here, your not talking to Sky support as they don't use a public forum for support.

I presume your using wifi only, and this is likely to be your issue, not the broadband connection. If you post your router stats

the forum can advise https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717

Re: My internet is buffering all the time can you fixed it please

MR+ABDULLAH+MOHAM — Sat, 07 Aug 2021 23:51:58 GMT

I tull it is the Internet you well fixed are I well report to the policemen okay

Re: My internet is buffering all the time can you fixed it please

cookiemonsteruk — Sun, 08 Aug 2021 01:50:36 GMT

@MR+ABDULLAH+MOHAM

We are customers, i assume you haven't notified sky to give them a chance to fix the issue. The general concensus would be notify sky and then OFCOM if not fixed in a reasonable timeframe.

Re: My internet is buffering all the time can you fixed it please

TechmanagerMal — Sun, 08 Aug 2021 03:00:48 GMT

@MR+ABDULLAH+MOHAM wrote:
I tull it is the Internet you well fixed are I well report to the policemen okay

If you run this test by clicking the link it will book an engineer if there is a fault or advise you how to proceed otherwise - Broadband check | Sky.com
This may help with general advice too - No connection or slow WiFi | Sky Help | Sky.com

Re: My internet is buffering all the time can you fixed it please

JPR007 — Sun, 08 Aug 2021 05:30:42 GMT

@MR+ABDULLAH+MOHAMThe issue as others have said is probably your WiFi not the actual internet. Run the connection test in the MySky app and see if it reports any issues first. If this comes back ok then you will have to try a couple of things with the WiFi.

Oh, and please don't even think about wasting police time with such a trivial matter...they're an emergency service not someone you call for a broadband issue.

Re: My internet is buffering all the time can you fixed it please

Daniel0210 — Sun, 08 Aug 2021 07:31:35 GMT

@MR+ABDULLAH+MOHAM

@MR+ABDULLAH+MOHAM wrote:
Please make sure you fixed my Internet speeds and fixed my Internet is slways buffering evryday and does work very well very slow connection evryday ok pass it on to openreach and also sky. com customer service. okay

This is an almost identical post to the one you started on 21 June. https://helpforum.sky.com/t5/Broadband/e-mail/m-p/3714532#M257151
Have you reported your issue to Sky by the correct method? If you have what have you been told?

Re: My internet is buffering all the time can you fixed it please

GD1 — Sun, 08 Aug 2021 08:31:53 GMT

@MR+ABDULLAH+MOHAM It is clear that you did not read my response, I'm not sure what the police will do as it is not their issue, you could call them, but they could charge you with wasting police time. Also as You don't know who I am where will yo send them.