https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876183#M649569 <P>We had this issue and found it was due to having other devices connected to the router. In our case it was a Hive hub and a Phillips Hue hub. I had to disconnect both of these whilst setting up Glass, then reconnect them afterwards.</P><P>&nbsp;Hope this helps...</P> Sat, 25 Dec 2021 23:16:13 GMT these 2021-12-25T23:16:13Z https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876090#M649566 <P>Turned it on and it's a blue screen with the WiFi logo and says get connected click on WiFi logo nothing turn it off for a minute turn back on still the same screen any ideas what's wrong&nbsp;</P> Sat, 25 Dec 2021 18:35:42 GMT https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876090#M649566 Meliodas 2021-12-25T18:35:42Z https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876093#M649567 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3493772">@Meliodas</a>&nbsp; Has it ever been working?&nbsp; &nbsp;If you can try and use ethernet&nbsp;</P> Sat, 25 Dec 2021 18:53:27 GMT https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876093#M649567 GD1 2021-12-25T18:53:27Z https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876094#M649568 <P><EM>try holding 4+6 then 1+3 to reset and pair remote . uaually it is this that causes that problem.</EM></P> Sat, 25 Dec 2021 18:53:41 GMT https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876094#M649568 Aaln 2021-12-25T18:53:41Z https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876183#M649569 <P>We had this issue and found it was due to having other devices connected to the router. In our case it was a Hive hub and a Phillips Hue hub. I had to disconnect both of these whilst setting up Glass, then reconnect them afterwards.</P><P>&nbsp;Hope this helps...</P> Sat, 25 Dec 2021 23:16:13 GMT https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876183#M649569 these 2021-12-25T23:16:13Z https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876381#M649570 <P>Leave it on... Try ten seconds later and press home..&nbsp; &nbsp;Try again a few times. It should go back to normal.....</P><P>&nbsp;</P><P>If your wifi hasn't changed then your puck/tv is just trying to establish the connection to the router.</P><P>&nbsp;</P><P>Perhaps your router is a bit old and a new one may be worth trying to get from your supplier?</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 26 Dec 2021 13:24:46 GMT https://helpforum.sky.com/t5/Archive/Stuck-on-get-connect-screen/m-p/3876381#M649570 Aaln 2021-12-26T13:24:46Z