topic Screen flicker continues!! in Archive

Screen flicker continues!!

Alexander+H — Wed, 10 Nov 2021 13:35:12 GMT

My 55" Sky Glass continues to show a screen flicker, a moving bar travelling from the bottom to the middle of the screen, which is incredibly annoying.

I have tried a full re-set / return to factory state and tried to load any relevant software update, but to no avail!! Any other suggestions before I return this TV?

Thanks for any suggestions..

Re: Screen flicker continues!!

SDR — Wed, 10 Nov 2021 14:40:19 GMT

@Alexander+H wrote:

My 55" Sky Glass continues to show a screen flicker, a moving bar travelling from the bottom to the middle of the screen, which is incredibly annoying.

I have tried a full re-set / return to factory state and tried to load any relevant software update, but to no avail!! Any other suggestions before I return this TV?

Thanks for any suggestions..

that's not what the screen flickering problem was afaik. Sounds like you have a faulty TV. Give them a phone.

Re: Screen flicker continues!!

Alexander+H — Thu, 11 Nov 2021 07:52:34 GMT

After contact with Sky last night and completing all of the known reset and software update options available on Sky Glass they also agree that my 55" package is faulty. (The main issue being an annoying screen fault, 30% of the screen is a different shade to the rest of the screen), They have organised a replacement to be delivered in @ two weeks, let's hope the replacement fixes the problems !!