topic Re: To puck or not to puck, that is the question?? in Archive

To puck or not to puck, that is the question??

Anonymous — Sat, 13 Nov 2021 21:25:48 GMT

Talk about a wasted day! I've had my sky glass delivered & 3 pucks, 2 of which have taken me 9 hours to set up & 1 of which still won't work as it connects, disconnects etc, etc, etc, so it's unusable, so, who else has had enough of this product already? My Sky mini boxes worked perfectly until today when replaced by this awful idea called a puck, ridiculous product not fit for purpose if your house has brick walls!!

Re: To puck or not to puck, that is the question??

Anonymous — Sat, 13 Nov 2021 21:30:11 GMT

Welcome

Re: To puck or not to puck, that is the question??

Anonymous — Sat, 13 Nov 2021 21:30:57 GMT

I don't give a puck about Sky Glass any longer

Re: To puck or not to puck, that is the question??

Scottishplantdad — Sat, 13 Nov 2021 21:31:38 GMT

At the minute I can't recommend the pucks. I'm on my 2nd and it's still so unstable. Needs restarted every single day at least once.

Re: To puck or not to puck, that is the question??

TomDCourt — Sat, 13 Nov 2021 21:32:04 GMT

Just continue to pay the subscription for the extra room, and buy a Kodi box with certain apps which will allow you to freely access what you're already paying for.

Re: To puck or not to puck, that is the question??

Anonymous — Sat, 13 Nov 2021 21:34:38 GMT

when I had my puck running on my second tv - it was pretty poor, constant disconnections, stuttering, UHD HDR wouldn't work properly, locking up, lack screen etc. strangely as I am waiting to go back to Q, I have my puck set up with my new Tv, it has been absolutely faultless, no problems, picture is great. I am just wondering if they maybe work better without the Glass Tv ? If you look at the launches in Germany and Italy they are sold as standalone products

Re: To puck or not to puck, that is the question??

GD1 — Sat, 13 Nov 2021 21:35:52 GMT

@Anonymous wrote:
when I had my puck running on my second tv - it was pretty poor, constant disconnections, stuttering, UHD HDR wouldn't work properly, locking up, lack screen etc. strangely as I am waiting to go back to Q, I have my puck set up with my new Tv, it has been absolutely faultless, no problems, picture is great. I am just wondering if they maybe work better without the Glass Tv ? If you look at the launches in Germany and Italy they are sold as standalone products

Interesting indeed. No issues at all?

Re: To puck or not to puck, that is the question??

Anonymous — Sat, 13 Nov 2021 21:40:11 GMT

@GD1 @Absolutely none. It is working like a dream. Very strange

Re: To puck or not to puck, that is the question??

TomDCourt — Sat, 13 Nov 2021 21:53:40 GMT

Poor implimentation of wifi channels.

Re: To puck or not to puck, that is the question??

Anonymous — Sat, 13 Nov 2021 21:54:41 GMT

The only difference is I am now using a high quality HDMI 2.1 8k lead between the tv and the puck

Re: To puck or not to puck, that is the question??

Anonymous — Sat, 13 Nov 2021 21:56:01 GMT

Surely a high quality HDMI leas wouldn't make a difference ?

Re: To puck or not to puck, that is the question??

TomDCourt — Sat, 13 Nov 2021 21:56:51 GMT

An HDMI 2.1 cable is useless on glass as it provides none of the features 2.1 was designed to deliver.

Re: To puck or not to puck, that is the question??

Anonymous — Sat, 13 Nov 2021 22:00:05 GMT

@TomDCourt I thought it was required for HDR and Dolby Vision ?

Re: To puck or not to puck, that is the question??

TomDCourt — Sat, 13 Nov 2021 22:01:28 GMT

Not required on a unidirectional HDMI cable. 2.1 only requires it at 120htz, which of course is not supported by the cheap panel.

Re: To puck or not to puck, that is the question??

Danno23 — Sun, 05 Dec 2021 20:05:45 GMT

Waiting on my puck to be replaced as screen goes grey and puck is unresponsive after a maximum of 15 mins use. Sometimes helps rebooting but sometimes doesn't. Only started happening after 11 days of no problems... Update perhaps as was fine from 20/11/21!??

Super annoying, TV still shows an HDMI input so hasn't lost connection. Moved my WiFi booster to go from 22mbps up to 44mbps and no difference in usability so clearly not signal related