topic Re: Why no post on updates in Archive

Why no post on updates

EDGARTHEFIRST — Thu, 25 Nov 2021 09:29:04 GMT

I was talking to Sky about Broadband which was sorted, I then asked why Sky don't publish Sky Glass updates on line, the answer was check with the community site.

All other company's put out publicity on new updates so you know what's going on, rather wake up to find you have had. Update without a list of the fixes. It would be handy to know what has changed or why it has bricked the set !

Re: Why no post on updates

Joe-Bow — Thu, 25 Nov 2021 09:32:18 GMT

@EDGARTHEFIRST I agree. A change log would be nice.

Re: Why no post on updates

GD1 — Thu, 25 Nov 2021 09:36:58 GMT

@EDGARTHEFIRST wrote:
I was talking to Sky about Broadband which was sorted, I then asked why Sky don't publish Sky Glass updates on line, the answer was check with the community site.

All other company's put out publicity on new updates so you know what's going on, rather wake up to find you have had. Update without a list of the fixes. It would be handy to know what has changed or why it has bricked the set !

Once an update is released we may be able to get the info to the forum, currently Sky don't announce what the fixes are pre release. I'm sure that is the same for Q also.

Re: Why no post on updates

TimmyBGood — Thu, 25 Nov 2021 10:41:29 GMT

@EDGARTHEFIRST wrote:

All other company's put out publicity on new updates so you know what's going on, rather wake up to find you have had.

I think I'd challenge that statement: yes, tech companies have a tradition of doing so, stemming from software programming practice, but Sky largely position themselves as a supplier of mass-market consumer services and products and have never seen a need to publish specific information on those lines. Buffer overflows and memory leaks aren't exactly enthralling when Sky subscribers just want Corrie to series-link properly.

Re: Why no post on updates

Joe-Bow — Thu, 25 Nov 2021 10:38:05 GMT

@TimmyBGood I'd rather look at a change log than watch Corrie 😄

Re: Why no post on updates

bob1234 — Thu, 25 Nov 2021 11:42:02 GMT

@Joe-Bow wrote:
@EDGARTHEFIRST I agree. A change log would be nice.

An interpreted change log would be nice, with just headlines of what has significantly changed including when updates start to be released and when available on the DR feed for those who somehow did not get them.

BUT not a complete change log, has anyone managed to understand all the excruciating detail contained in Windows change logs.

Re: Why no post on updates

GD1 — Thu, 25 Nov 2021 11:45:25 GMT

@bob1234 wrote:
has anyone managed to understand all the excruciating detail contained in Windows change logs.

No, I just cross my fingers & hope for the best 🙂

Re: Why no post on updates

Joe-Bow — Thu, 25 Nov 2021 12:13:58 GMT

@bob1234 It's part of my job hence my thirst for it 😂

Re: Why no post on updates

EDGARTHEFIRST — Sat, 27 Nov 2021 11:59:20 GMT

Sky glass sadly had multiple faults it would handy to know which fault the download was to cure, then complain that your queryhas not had a fix., though lack of direct information from Sky

Re: Why no post on updates

TimmyBGood — Sat, 27 Nov 2021 13:59:44 GMT

@EDGARTHEFIRST

It's possible to extrapolate: already mentioned in review articles is a change to default image settings, and one would think network and power issues are a priority. Playlist functionality is back-end, not firmware, and obviously hardware specifications remain unchanged.

Re: Why no post on updates

EDGARTHEFIRST — Sat, 27 Nov 2021 14:18:09 GMT

Its obvious you know your business, so many long words baffled me i'm afraid you lost me. (81 OAP)

I would like to thank for your reply you took the trouble to help