topic Re: Sky Glass Package Cost in Archive

Sky Glass Package Cost

MoultonMark — Tue, 19 Oct 2021 19:03:36 GMT

I have Sky Q with 2 mini boxes for other rooms with the full tv package sky and by sports, cinema, Netflix etc.. just costed up the same package with sky glass and even paying for tv up front it's going to cost me £99 up front and £25 a month extra to simply get a like for like package why on earth would I switch?

What's the incentive for loyal customers surely they should swap you over on existing package cost and get the tv money?

Re: Sky Glass Package Cost

Jon+Reeve — Tue, 19 Oct 2021 19:04:26 GMT

You've got Sky. No one is asking you to switch.

Re: Sky Glass Package Cost

GD1 — Tue, 19 Oct 2021 19:04:41 GMT

@MoultonMark wrote:
I have Sky Q with 2 mini boxes for other rooms with the full tv package sky and by sports, cinema, Netflix etc.. just costed up the same package with sky glass and even paying for tv up front it's going to cost me £99 up front and £25 a month extra to simply get a like for like package why on earth would I switch?
What's the incentive for loyal customers surely they should swap you over on existing package cost and get the tv money?

You're not being forced to switch though, so just stick with Sky Q if you feel it's better value.

Re: Sky Glass Package Cost

TimmyBGood — Tue, 19 Oct 2021 19:08:09 GMT

@MoultonMark wrote:

What's the incentive for loyal customers surely they should swap you over on existing package cost and get the tv money?

There's probably next to no profit margin on the hardware: conceivably it's loss-making. Sky has always been about subscription income, not sales.

Re: Sky Glass Package Cost

Laing1 — Tue, 19 Oct 2021 19:09:58 GMT

@MoultonMark wrote:

I have Sky Q with 2 mini boxes for other rooms with the full tv package sky and by sports, cinema, Netflix etc.. just costed up the same package with sky glass and even paying for tv up front it's going to cost me £99 up front and £25 a month extra to simply get a like for like package why on earth would I switch?

What's the incentive for loyal customers surely they should swap you over on existing package cost and get the tv money?

@MoultonMark guess you have some discounts on your Sky Q package

Re: Sky Glass Package Cost

MoultonMark — Tue, 19 Oct 2021 19:33:05 GMT

Just to be clear for those who can't read I didn't say I was being forced or asked to switch. I asked where's the incentive to switch? Most people will have some discounts on their package and aren't going to pay that much extra a month to get exactly the same package!

Re: Sky Glass Package Cost

Annie+UK — Tue, 19 Oct 2021 19:53:47 GMT

@MoultonMark wrote:

Just to be clear for those who can't read I didn't say I was being forced or asked to switch. I asked where's the incentive to switch? Most people will have some discounts on their package and aren't going to pay that much extra a month to get exactly the same package!

It's not exactly the same it is IP Streaming tech and not satellite

Re: Sky Glass Package Cost

MoultonMark — Tue, 19 Oct 2021 20:23:42 GMT

@Annie+UK but you watch the same programmes, you telling me people are going to pay that much extra a month to get the same programmes via a different method?

Re: Sky Glass Package Cost

Jon+Reeve — Tue, 19 Oct 2021 20:27:26 GMT

@MoultonMark You're already their customer, maybe they don't feel they need to incentivise you? This seems to be aimed at people who can't use a dish or don't want one?

Re: Sky Glass Package Cost

Annie+UK — Tue, 19 Oct 2021 20:31:12 GMT

@MoultonMark wrote:

@Annie+UK but you watch the same programmes, you telling me people are going to pay that much extra a month to get the same programmes via a different method?

It has benefits, you have no limit to the number of programmes you add to the playlist at any time (Try recording 10+ programmes at 10pm on satellite), upgrading equipment does not mean you lose your recordings as they are in the cloud, weather does not affect viewing, no dish for birds to perch on and kill the signal, that's just a few of the top of my head

Re: Sky Glass Package Cost

GD1 — Tue, 19 Oct 2021 20:34:44 GMT

@Annie+UK Don't forget Regional BBC 1 on Glass TV, may be a while for Sky Q to get those 🙂

Re: Sky Glass Package Cost

SteveF1 — Tue, 19 Oct 2021 20:36:24 GMT

@MoultonMark I was in the same position as you on a heavily discounted sky Q package and at face value Sky Glass was much more expensive for what is in essence the same TV experience.

I rang Sky up today and after a bit of haggling and consolidation of certain products I was able to justify the move to Glass. One of the reasons was that I have Sky Sports on Q, it's the biggest add on by far. However, although I was paying less per month on Q than Glass, I was stuck on an 18 month contract with it. I only use sports for F1 and for 4/5 months of the year F1 isn't on so with Glass I can get rid of sports and save between £100-125 per year over my current Q deal which comes close to balancing it out. Also, as Netflix basic comes incorporated into Sky Ultimate (it's cheaper than my current Sky Signature without Netflix) I only have to pay £8 month for Netflix premium when it costs £13.99 separately now.

It's still more expensive but not as much as first thought and I've had to factor in that as a new product I am having to pay a premium for it. The fact I can get rid of the sky dish and cables is also a bonus.

Re: Sky Glass Package Cost

MoultonMark — Tue, 19 Oct 2021 20:41:08 GMT

Thanks @SteveF1 someone willing to actually give a sensible answer rather than trying to belittle it like most seem to be on here to do! Sounds like it's worth giving them a bell see if they can do anything for me, cheers!

Re: Sky Glass Package Cost

brianholt — Wed, 20 Oct 2021 05:40:42 GMT

@MoultonMark I am in a similar position re setup and Glass isnt for everyone. From a cost perspective it depends on the q discounts as sky have indicated they are not offering discounts in glass at least initially. I would wait a few weeks and do your research, seeing other users real world experience. For me i dont need 4k in every room and like the q hot spots. I also dont like being tied to a provider or not having a backup to broadband but each persons requirements will be very different. Good luck with your deliberations.

Re: Sky Glass Package Cost

helen2509 — Sun, 14 Nov 2021 18:21:12 GMT

I have said for years that there's no incentive to be a long time customer of Sky. I am a Sky VIP customer, what do you get for that? Answer - absolutely nothing, just an opportunity to spend more, if you want to.