topic Re: e-mail senter message in Archive

e-mail

MR+ABDULLAH+MOHAM — Sun, 20 Jun 2021 23:03:11 GMT

can you make my internet real faster than this please sourt it out please and get the buffering take out please i am paying for the internet ok with the sky internet ok.

Re: e-mail

cookiemonsteruk — Mon, 21 Jun 2021 04:49:14 GMT

@MR+ABDULLAH+MOHAM

Can you post your router as shown below to see if we can identify any issues

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

Re: e-mail

GD1 — Mon, 21 Jun 2021 07:53:42 GMT

@MR+ABDULLAH+MOHAM Your not talking to Sky we are all customers here, no one has access to your account nor would they know who you are. As requested by @cookiemonsteruk please post your router stats, that will give the forum a point to work from.

Re: e-mail

TimmyBGood — Mon, 21 Jun 2021 08:32:16 GMT

@MR+ABDULLAH+MOHAM

Apart from FTTP, internet speed arriving at an address is almost entirely a product of the copper phone line distance. Within the property, using WiFi will typically lower the speed further, but that's not something ISPs get involved with improving.

e-mail senter message

MR+ABDULLAH+MOHAM — Mon, 21 Jun 2021 21:29:19 GMT

can make my internet really faster then this speeds ok please make sure do fixed my internet outside please ok also give me a new job with the sky internet workers.

Re: e-mail senter message

PandJ2020 — Mon, 21 Jun 2021 21:52:09 GMT

You're talking to other Sky customers. It's not clear what you are saying.

Re: e-mail senter message

Chrisee — Tue, 22 Jun 2021 05:30:35 GMT

@MR+ABDULLAH+MOHAM Sky are barred from identify you directly from a forum post due to Data Protection legislation so your posts are pointless you need to call them yourself or use the tools they provide. There is a connection test in the My Sky app which can book an engineer if it finds a fault. It will also tell you the minimum speed for your line and whether the system thinks your home's wifi can be faster.