topic Re: Unable to connect Victure PC660 wireless security camera via the Tuya Smart app. in Archive

Unable to connect Victure PC660 wireless security camera via the Tuya Smart app.

Bialek — Sat, 19 Jun 2021 15:29:50 GMT

I am having trouble connecting a Victure P660 wireless security camera via the Tuya Smart app to my iPhone 11.

I have split my 2.4 & 5 ghz on my Sky router. I have a sky booster extension too, which the camera is right next to.

I am also on Sky Q.

Any help would be much appreciated.

Thanks

Re: Unable to connect Victure PC660 wireless security camera via the Tuya Smart app.

TimmyBGood — Sat, 19 Jun 2021 17:10:47 GMT

@Bialek

Did you also rename one of the frequency signals?

Re: Unable to connect Victure PC660 wireless security camera via the Tuya Smart app.

Bialek — Sat, 19 Jun 2021 17:40:26 GMT

Thanks for replying 🙂

Yes I did.

One ends with 2.4ghz and the other ends with 5 ghz.

Do they need different passwords as well?

Phone is logged on to the 2.4ghz.

Re: Unable to connect Victure PC660 wireless security camera via the Tuya Smart app.

cookiemonsteruk — Sat, 19 Jun 2021 17:47:25 GMT

@Bialek

What wifi band is your mobile phone on ?

Generally mobile phones will force the device to use the same band it is using . Ie if your mobile is on 5ghz it will not be able to assign a 2.4ghz only device to the correct freq

Re: Unable to connect Victure PC660 wireless security camera via the Tuya Smart app.

cookiemonsteruk — Sat, 19 Jun 2021 17:49:50 GMT

@Bialek

"Phone is logged on to the 2.4ghz"

Guess that answered my question