topic Re: catch up tv downloading wrong programme in Archive

catch up tv downloading wrong programme

sunlady — Sun, 07 Mar 2021 11:48:43 GMT

Hi, to put it in a nutshell. We have sky+ and when I went to catch up tv earlier to try and watch Friday's episode of Coronation street on itv1. Once the download completed and was available to watch, I selected start viewing but the programme it was showing was 'The Voice' despite it saying 'coronation Street'. Anybody know how I can fix this? We have deleted all recordings and tried it several times with no joy. Thanks

Re: catch up tv downloading wrong programme

caesarome — Sun, 07 Mar 2021 12:00:01 GMT

As you can see here this has been reported to ITV to fix:

https://helpforum.sky.com/t5/What-s-On/Coronation-Street-Friday-5-March-on-catch-up/td-p/3634755/jump-to/first-unread-message

Re: catch up tv downloading wrong programme

sunlady — Sun, 07 Mar 2021 13:16:36 GMT

Thank you for your help. I'm new to the forum. Glad it wasn't anything I was doing wrong.

Re: catch up tv downloading wrong programme

caesarome — Sun, 07 Mar 2021 13:20:22 GMT

No problem and welcome to the forum !

Re: catch up tv downloading wrong programme

Duke0771 — Wed, 05 May 2021 13:38:46 GMT

I am having difficulty in watching any programme on catch up when I try it gives me a message saying to press the red button to upgrade my package and also can I CANCEL THE BOX SETS as we don't use them

Re: catch up tv downloading wrong programme

Mark39 — Wed, 05 May 2021 13:49:32 GMT

@Duke0771 wrote:

I am having difficulty in watching any programme on catch up when I try it gives me a message saying to press the red button to upgrade my package...

Are you trying to download in HD without an HD subscription?

@Duke0771 wrote:

..and also can I CANCEL THE BOX SETS as we don't use them

Give Sky a ring to downgrade.

Re: catch up tv downloading wrong programme

Annie+UK — Wed, 05 May 2021 13:55:52 GMT

@Duke0771 You can only cancel box sets if you subscribe to them separately, if you get them with a bundle like Sky Signature then you cannot cancel them