https://helpforum.sky.com/t5/Archive/Bill-payment-taken-twice/m-p/3711607#M628413 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3396345">@Anna2002xx</a>&nbsp; if you have a direct debit in place then never make a manual payment as the automatic payment will still be taken. Sky will try again in 10 days if the payment can't be taken, then if it's still can't be taken your services will be restricted. You could call sky and ask them to refund your manual payment. That would take 5 days (if they will). Call on 150, ignore the messages and don't hang up and eventually you will get to speak to someone.&nbsp;</P> Wed, 16 Jun 2021 10:33:52 GMT 63johnw 2021-06-16T10:33:52Z https://helpforum.sky.com/t5/Archive/Bill-payment-taken-twice/m-p/3711540#M628412 <P>I payed my bill sky mobile bill when I was first payed and now they are retrying to take the bill payment on the original date which they can't as no money in bank, I payed the bill early and now trying to take it again&nbsp;</P> Wed, 16 Jun 2021 09:17:02 GMT https://helpforum.sky.com/t5/Archive/Bill-payment-taken-twice/m-p/3711540#M628412 Anna2002xx 2021-06-16T09:17:02Z https://helpforum.sky.com/t5/Archive/Bill-payment-taken-twice/m-p/3711607#M628413 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3396345">@Anna2002xx</a>&nbsp; if you have a direct debit in place then never make a manual payment as the automatic payment will still be taken. Sky will try again in 10 days if the payment can't be taken, then if it's still can't be taken your services will be restricted. You could call sky and ask them to refund your manual payment. That would take 5 days (if they will). Call on 150, ignore the messages and don't hang up and eventually you will get to speak to someone.&nbsp;</P> Wed, 16 Jun 2021 10:33:52 GMT https://helpforum.sky.com/t5/Archive/Bill-payment-taken-twice/m-p/3711607#M628413 63johnw 2021-06-16T10:33:52Z