https://helpforum.sky.com/t5/Archive/Locked-phone-samsung-s10-can-t-remember-pin/m-p/3606224#M621111 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3313765">@GABowater</a>&nbsp; if you haven't set up a remote unlock method then you will need to perform a factory reset and unfortunately you will lose the information stored on the phone unless it's backed up.&nbsp;<BR /><BR /></P><P><A href="https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/" target="_blank">https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/</A></P> Sun, 07 Feb 2021 13:45:41 GMT 63johnw 2021-02-07T13:45:41Z https://helpforum.sky.com/t5/Archive/Locked-phone-samsung-s10-can-t-remember-pin/m-p/3606184#M621110 <P>Please help I'm lost without the phone but I don't want to lose any data.</P> Sun, 07 Feb 2021 13:23:14 GMT https://helpforum.sky.com/t5/Archive/Locked-phone-samsung-s10-can-t-remember-pin/m-p/3606184#M621110 GABowater 2021-02-07T13:23:14Z https://helpforum.sky.com/t5/Archive/Locked-phone-samsung-s10-can-t-remember-pin/m-p/3606224#M621111 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3313765">@GABowater</a>&nbsp; if you haven't set up a remote unlock method then you will need to perform a factory reset and unfortunately you will lose the information stored on the phone unless it's backed up.&nbsp;<BR /><BR /></P><P><A href="https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/" target="_blank">https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/</A></P> Sun, 07 Feb 2021 13:45:41 GMT https://helpforum.sky.com/t5/Archive/Locked-phone-samsung-s10-can-t-remember-pin/m-p/3606224#M621111 63johnw 2021-02-07T13:45:41Z