https://helpforum.sky.com/t5/Archive/Contacting-Sky/m-p/3641809#M619637 <P>When calling you need to stay on the line as you can and don't hangup when it asks you to go online or to hangup so just ignore everything you will hear and stay on the line for as long as you can.</P> Mon, 15 Mar 2021 10:22:14 GMT caesarome 2021-03-15T10:22:14Z https://helpforum.sky.com/t5/Archive/Contacting-Sky/m-p/3641802#M619636 <P>Tried calling Sky this morning as I have a couple of questions regarding an upgrade that I cannot get the answers to online. The automated response was a nightmare and I could not get through to an advisor, with no email option or online chat what am I supposed to do if I want to speak to someone?</P> Mon, 15 Mar 2021 10:15:11 GMT https://helpforum.sky.com/t5/Archive/Contacting-Sky/m-p/3641802#M619636 EMINBRILL 2021-03-15T10:15:11Z https://helpforum.sky.com/t5/Archive/Contacting-Sky/m-p/3641809#M619637 <P>When calling you need to stay on the line as you can and don't hangup when it asks you to go online or to hangup so just ignore everything you will hear and stay on the line for as long as you can.</P> Mon, 15 Mar 2021 10:22:14 GMT https://helpforum.sky.com/t5/Archive/Contacting-Sky/m-p/3641809#M619637 caesarome 2021-03-15T10:22:14Z https://helpforum.sky.com/t5/Archive/Contacting-Sky/m-p/3641862#M619638 <P>I did that and it cut me off. I tried 3 times <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Mon, 15 Mar 2021 11:00:57 GMT https://helpforum.sky.com/t5/Archive/Contacting-Sky/m-p/3641862#M619638 EMINBRILL 2021-03-15T11:00:57Z