https://helpforum.sky.com/t5/Archive/Payment/m-p/3567762#M617607 <UL><LI>Hi I've paid my first bill but you keep attempting to take 26 pound of me out of my bank when I've already paid. My bank keeps alerting me it's been declined as I don't have enough funds in bank but like I say I have already paid this month's bill.</LI></UL> Wed, 06 Jan 2021 19:48:29 GMT Lauren071296 2021-01-06T19:48:29Z https://helpforum.sky.com/t5/Archive/Payment/m-p/3567762#M617607 <UL><LI>Hi I've paid my first bill but you keep attempting to take 26 pound of me out of my bank when I've already paid. My bank keeps alerting me it's been declined as I don't have enough funds in bank but like I say I have already paid this month's bill.</LI></UL> Wed, 06 Jan 2021 19:48:29 GMT https://helpforum.sky.com/t5/Archive/Payment/m-p/3567762#M617607 Lauren071296 2021-01-06T19:48:29Z https://helpforum.sky.com/t5/Archive/Payment/m-p/3567767#M617608 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3293697">@Lauren071296</a>&nbsp; no one here can access your account information. Do you have a direct debit set up ? If you have and then paid your bill manually then this is why you are having the issue. You may have to call sky about this. Call on 150, when asked if you are vulnerable don't answer and when asked why you are calling say to speak to a representative.&nbsp;</P> Wed, 06 Jan 2021 19:50:32 GMT https://helpforum.sky.com/t5/Archive/Payment/m-p/3567767#M617608 63johnw 2021-01-06T19:50:32Z