https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3561086#M617035 <P>Hi I have a new phone mi 10t lite 5G and when I have installed my sky sim it says it cannot be setup automatically and need to contact customer support&nbsp;</P> Fri, 01 Jan 2021 11:55:50 GMT Wendywoo1 2021-01-01T11:55:50Z https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3561086#M617035 <P>Hi I have a new phone mi 10t lite 5G and when I have installed my sky sim it says it cannot be setup automatically and need to contact customer support&nbsp;</P> Fri, 01 Jan 2021 11:55:50 GMT https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3561086#M617035 Wendywoo1 2021-01-01T11:55:50Z https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3561117#M617036 <P>Was the phone from Sky and if not is it unlocked ?</P> Fri, 01 Jan 2021 12:15:14 GMT https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3561117#M617036 caesarome 2021-01-01T12:15:14Z https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3561258#M617037 <P>It's not from sky and it is unlocked</P> Fri, 01 Jan 2021 14:48:34 GMT https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3561258#M617037 Wendywoo1 2021-01-01T14:48:34Z https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3561364#M617038 <P>If the message says to contact Sky support then you might have to do this if you can't set the settings up yourself which are these:</P> <P>&nbsp;</P> <P>Settings &gt; Mobile Data &gt; Create New Access Point...</P> <P>&nbsp;</P> <P>Name: Sky Mobile Internet</P> <P>APN: mobile.sky</P> <P>&nbsp;</P> <P>Save and restart phone.</P> Fri, 01 Jan 2021 16:27:16 GMT https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3561364#M617038 caesarome 2021-01-01T16:27:16Z https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3562892#M617039 <P>Thank you for your help</P> Sun, 03 Jan 2021 08:24:12 GMT https://helpforum.sky.com/t5/Archive/Sky-sim/m-p/3562892#M617039 Wendywoo1 2021-01-03T08:24:12Z