topic Multiple texts and over charging. in Archive

Multiple texts and over charging.

BURKE41 — Mon, 28 Dec 2020 10:39:26 GMT

When I send a text on my iPhone it tells me it's not delivered but the person gets the text 3 or 4 times. My bill is over £100 this month and I'm panicking. Can anyone help?

Re: Multiple texts and over charging.

63johnw — Mon, 28 Dec 2020 11:33:26 GMT

Hi @BURKE41 there is a known issue with this at the minute and sky are aware of it. A long thread below. Not sure why your bill would be higher though ? One thing to check is go to settings, phone, my number and check the correct number is stored there, if not then update it, exit and reboot your phone.

https://helpforum.sky.com/t5/Sky-Mobile/Undelivered-texts-sending-multiple-times/td-p/3528255/page/4

Re: Multiple texts and over charging.

BURKE41 — Mon, 28 Dec 2020 18:59:16 GMT

Thanks. I'm panicking over this bill though. I managed to sort the number in settings. It just happened all of a sudden.

Re: Multiple texts and over charging.

63johnw — Mon, 28 Dec 2020 19:46:07 GMT

What have you been charged for @BURKE41 ?