https://helpforum.sky.com/t5/Archive/Dvd-ordered-in-error-sky-store/m-p/3168638#M615585 <P>My child just ordered the incorrect frozen 2 buy and keep dvd- the Bonus addition. How do I cancel this order as she wants the film version not the bonus addition which costs quite alot at £15.99?</P> Mon, 16 Mar 2020 12:19:14 GMT duffyg 2020-03-16T12:19:14Z https://helpforum.sky.com/t5/Archive/Dvd-ordered-in-error-sky-store/m-p/3168638#M615585 <P>My child just ordered the incorrect frozen 2 buy and keep dvd- the Bonus addition. How do I cancel this order as she wants the film version not the bonus addition which costs quite alot at £15.99?</P> Mon, 16 Mar 2020 12:19:14 GMT https://helpforum.sky.com/t5/Archive/Dvd-ordered-in-error-sky-store/m-p/3168638#M615585 duffyg 2020-03-16T12:19:14Z https://helpforum.sky.com/t5/Archive/Dvd-ordered-in-error-sky-store/m-p/3168666#M615586 <P>You will need to contact the Sky Store team about this, there are a few ways to do it as you can see here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Mon, 16 Mar 2020 13:04:00 GMT https://helpforum.sky.com/t5/Archive/Dvd-ordered-in-error-sky-store/m-p/3168666#M615586 caesarome 2020-03-16T13:04:00Z https://helpforum.sky.com/t5/Archive/Dvd-ordered-in-error-sky-store/m-p/3168669#M615587 <P>Thank you very much I will do that now <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Mon, 16 Mar 2020 13:05:38 GMT https://helpforum.sky.com/t5/Archive/Dvd-ordered-in-error-sky-store/m-p/3168669#M615587 duffyg 2020-03-16T13:05:38Z