https://helpforum.sky.com/t5/Archive/Free-Vip-film-not-working/m-p/3152895#M615492 <P>Been given free film from Sky Vip. Sent instructions via mail. Followed instructions on sky store. It comes up as free but just says pending and doesn’t ask for pin. How can we correct this?</P> Sun, 23 Feb 2020 15:47:01 GMT Caz+super 2020-02-23T15:47:01Z https://helpforum.sky.com/t5/Archive/Free-Vip-film-not-working/m-p/3152895#M615492 <P>Been given free film from Sky Vip. Sent instructions via mail. Followed instructions on sky store. It comes up as free but just says pending and doesn’t ask for pin. How can we correct this?</P> Sun, 23 Feb 2020 15:47:01 GMT https://helpforum.sky.com/t5/Archive/Free-Vip-film-not-working/m-p/3152895#M615492 Caz+super 2020-02-23T15:47:01Z https://helpforum.sky.com/t5/Archive/Free-Vip-film-not-working/m-p/3152942#M615493 <P>Is it saying pending when you are trying to purchase your free film from the Sky Store website, if so then I would contact Sky Store support about it:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Sun, 23 Feb 2020 16:59:45 GMT https://helpforum.sky.com/t5/Archive/Free-Vip-film-not-working/m-p/3152942#M615493 caesarome 2020-02-23T16:59:45Z