https://helpforum.sky.com/t5/Archive/Recording-rocketman-rented-and-no-sound-or-picture/m-p/3117289#M613814 <P>If your download of Rocketman is working then try rebooting your Sky box at the mains, if this doesn't work and the issue remains then I would suggest speaking to the Sky Store team about it:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Mon, 30 Dec 2019 21:45:02 GMT caesarome 2019-12-30T21:45:02Z https://helpforum.sky.com/t5/Archive/Recording-rocketman-rented-and-no-sound-or-picture/m-p/3117269#M613813 <P>Recording of rocketman we can't see pictures or sound ! But all other recordings are ok please can you advise&nbsp;</P> Mon, 30 Dec 2019 20:56:36 GMT https://helpforum.sky.com/t5/Archive/Recording-rocketman-rented-and-no-sound-or-picture/m-p/3117269#M613813 Juliamorrison 2019-12-30T20:56:36Z https://helpforum.sky.com/t5/Archive/Recording-rocketman-rented-and-no-sound-or-picture/m-p/3117289#M613814 <P>If your download of Rocketman is working then try rebooting your Sky box at the mains, if this doesn't work and the issue remains then I would suggest speaking to the Sky Store team about it:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Mon, 30 Dec 2019 21:45:02 GMT https://helpforum.sky.com/t5/Archive/Recording-rocketman-rented-and-no-sound-or-picture/m-p/3117289#M613814 caesarome 2019-12-30T21:45:02Z