https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703229#M611977 <UL><LI><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639">@Mark39</a>&nbsp;I guess&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>'s escalation never happened or&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3385808">@Daz+Pearl</a>&nbsp;never made the connection so I was suggesting the possibility of some proactive support?</LI><LI>Most of the cases like this appear to have been resolved by the removal of penalties and threats of debt collectors, the system seems to be flawed?</LI></UL> Wed, 02 Jun 2021 18:55:46 GMT TechmanagerMal 2021-06-02T18:55:46Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3699953#M611967 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg"><img src="https://helpforum.sky.com/skins/images/86270550C9AF338929B506C69AF8C483/responsive_peak/images/image_not_found.png" alt="image.jpg" /></span></P><P> I don't know why I have this bill. I left sky a while ago and returned my box via the post office.</P> Thu, 27 May 2021 11:03:11 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3699953#M611967 Daz+Pearl 2021-05-27T11:03:11Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3699960#M611968 <P>The image can't be shown as it contains your name and address.</P> <P>&nbsp;</P> <P>I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear on the right handside of this page.</P> Thu, 27 May 2021 11:11:26 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3699960#M611968 caesarome 2021-05-27T11:11:26Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3702973#M611969 <UL><LI>I trust this was resolved to your satisfaction <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3385808">@Daz+Pearl</a>?</LI></UL> Wed, 02 Jun 2021 10:58:12 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3702973#M611969 TechmanagerMal 2021-06-02T10:58:12Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3702989#M611970 <P>No this is not sorted could someone call me please&nbsp;</P> Wed, 02 Jun 2021 11:31:24 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3702989#M611970 Daz+Pearl 2021-06-02T11:31:24Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3702997#M611972 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3385808">@Daz+Pearl</a>&nbsp;We are fellow customers here. What happened when you had the 'chat' with a Sky agent? Have you still got proof of posting?</P> Wed, 02 Jun 2021 11:44:01 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3702997#M611972 Daniel0210 2021-06-02T11:44:01Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703013#M611973 <P>Nope was ages ago</P> Wed, 02 Jun 2021 12:00:14 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703013#M611973 Daz+Pearl 2021-06-02T12:00:14Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703014#M611974 <P>And the chat with Sky agent&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3385808">@Daz+Pearl</a>&nbsp;?</P> Wed, 02 Jun 2021 12:01:16 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703014#M611974 Daniel0210 2021-06-02T12:01:16Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703220#M611975 <UL><LI>This may be escalated again if someone with the "power" spots it?</LI></UL> Wed, 02 Jun 2021 18:43:59 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703220#M611975 TechmanagerMal 2021-06-02T18:43:59Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703224#M611976 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/122873">@TechmanagerMal</a>&nbsp;wrote:<BR /> <UL> <LI>This may be escalated again if someone with the "power" spots it?</LI> </UL> <HR /></BLOCKQUOTE> <P>I don't see much point in escalating it again until we know the result of the previous chat.</P> Wed, 02 Jun 2021 18:47:16 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703224#M611976 Mark39 2021-06-02T18:47:16Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703229#M611977 <UL><LI><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639">@Mark39</a>&nbsp;I guess&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>'s escalation never happened or&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3385808">@Daz+Pearl</a>&nbsp;never made the connection so I was suggesting the possibility of some proactive support?</LI><LI>Most of the cases like this appear to have been resolved by the removal of penalties and threats of debt collectors, the system seems to be flawed?</LI></UL> Wed, 02 Jun 2021 18:55:46 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703229#M611977 TechmanagerMal 2021-06-02T18:55:46Z https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703232#M611978 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/122873">@TechmanagerMal</a>&nbsp;wrote:<BR /> <UL> <LI><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639">@Mark39</a>&nbsp;I guess&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>'s escalation never happened or&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3385808">@Daz+Pearl</a>&nbsp;never made the connection so I was suggesting the possibility of some proactive support?</LI> </UL> <HR /></BLOCKQUOTE> <P>We won't know unless or until&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3385808">@Daz+Pearl</a>&nbsp;tells us, as requested.&nbsp;</P> Wed, 02 Jun 2021 19:00:41 GMT https://helpforum.sky.com/t5/Archive/Bill-I-shouldn-t-have/m-p/3703232#M611978 Mark39 2021-06-02T19:00:41Z