topic Re: Cancelled everything in Archive

Cancelled everything

Hazleton — Wed, 02 Jun 2021 17:12:30 GMT

But still see future bills charging me for Sports package.

Re: Cancelled everything

GD1 — Wed, 02 Jun 2021 17:13:37 GMT

@Hazleton When did you cancel, bare in mind you have to give 31 days notice and future bills may not yet be updated.

Re: Cancelled everything

Hazleton — Wed, 02 Jun 2021 17:16:25 GMT

Comes to an end on the 17th June. Everything seems to have been updated apart from Sports which is continuing to appear on the future bills until September.

Re: Cancelled everything

GD1 — Wed, 02 Jun 2021 17:19:58 GMT

@Hazleton Sky sports will likely not show after the 17 June once the system fully cancels everything.

Re: Cancelled everything

TechmanagerMal — Wed, 02 Jun 2021 18:46:52 GMT

@Hazleton wrote:
But still see future bills charging me for Sports package.

If in doubt try the chat option here - Cancelling Sky TV | Sky Help | Sky.com
Click on "Yes I still need help" at the bottom of the page.

Re: Cancelled everything

Mark39 — Wed, 02 Jun 2021 18:48:40 GMT

@GD1 wrote:

@Hazleton Sky sports will likely not show after the 17 June once the system fully cancels everything.

Yes. Billing continues as normal until your services finally end, so you would expect to see future billing until then @Hazleton