https://helpforum.sky.com/t5/Archive/Billing/m-p/3702401#M611937 <P>I've just received my sky bill at 94 pound i think is ridiculous I have the basic package and Internet, I thought calls were free the only thing I have done differently is call the hospital as my bf was ill so as a middle age woman on 40 pound a week im left with nothing. What has happened&nbsp;</P> Tue, 01 Jun 2021 09:37:35 GMT Syl81 2021-06-01T09:37:35Z https://helpforum.sky.com/t5/Archive/Billing/m-p/3702401#M611937 <P>I've just received my sky bill at 94 pound i think is ridiculous I have the basic package and Internet, I thought calls were free the only thing I have done differently is call the hospital as my bf was ill so as a middle age woman on 40 pound a week im left with nothing. What has happened&nbsp;</P> Tue, 01 Jun 2021 09:37:35 GMT https://helpforum.sky.com/t5/Archive/Billing/m-p/3702401#M611937 Syl81 2021-06-01T09:37:35Z https://helpforum.sky.com/t5/Archive/Billing/m-p/3702407#M611938 <P>You're talking to other customers here and not directly to Sky.</P><P>&nbsp;</P><P>If your bill has increased then this could be because your minimum term discounts have ended.</P><P>&nbsp;</P><P>Even if you do have a call package there are some exceptions to 'free' calls - mostly notably where calls last longer than an hour.</P> Tue, 01 Jun 2021 09:52:42 GMT https://helpforum.sky.com/t5/Archive/Billing/m-p/3702407#M611938 PandJ2020 2021-06-01T09:52:42Z https://helpforum.sky.com/t5/Archive/Billing/m-p/3702979#M611939 <P>What talk package do you have?</P><P>Certain calls are free on the anytime pack, calls to landline 01,02,03 and uk mobile 07 and 0800 but anything else is charged.&nbsp;</P> Wed, 02 Jun 2021 11:01:11 GMT https://helpforum.sky.com/t5/Archive/Billing/m-p/3702979#M611939 Lisa-P1987 2021-06-02T11:01:11Z