topic Re: Paying bill in Archive

Paying bill

Tallack — Fri, 28 May 2021 12:56:23 GMT

My package was meant to end in June. I have been billed 99 a month early.

Re: Paying bill

Mark39 — Fri, 28 May 2021 13:29:39 GMT

Do you mean you've given notice to cancel?

Re: Paying bill

PandJ2020 — Fri, 28 May 2021 14:23:47 GMT

Unless you've contacted Sky then your package isn't ending. The only thing that ends is your discounts.

Even if you have given notice billing continues as normal (including month in advance charging) until a bill is generated past this date. (Bills are generated 14 days before payment date)

Re: Paying bill

caesarome — Fri, 28 May 2021 15:32:57 GMT

@Tallack wrote:

My package was meant to end in June. I have been billed 99 a month early.

As we are not in June yet then you will be billed right up to the day everything is cancelled, if there is any credit on your account when you leave it will be refunded to you within 6 weeks,

Re: Paying bill

TechmanagerMal — Sat, 29 May 2021 05:09:05 GMT

@Tallack wrote:
My package was meant to end in June. I have been billed 99 a month early.

As @caesarome has indicated any credit will be returned but ensure you leave your continuous payment method(DD) active to allow the repayment.
If you need to, call Sky and they will return the credit earlier.