topic Re: Fixed Tariff price increase? in Archive

Fixed Tariff price increase?

BobW1 — Sun, 07 Mar 2021 12:46:00 GMT

I'm on a fixed tariff until November 2021 yet I still been notified of a price increase in April, why? I did raise the query with Sky but never had a reply

Re: Fixed Tariff price increase?

Mark39 — Sun, 07 Mar 2021 12:51:35 GMT

Check the terms of your contract Sky don't do fixed price contracts. Sky can raise prices to a limited extent once per year.

Re: Fixed Tariff price increase?

SDR — Sun, 07 Mar 2021 12:52:14 GMT

@BobW1 wrote:

I'm on a fixed tariff until November 2021 yet I still been notified of a price increase in April, why? I did raise the query with Sky but never had a reply

There is no such thing as fixed tariff. Parts of your package may be fixed but not all of it. For example Sky Kids @£4 for 18 months. If you want to share your package details (blacking out all personal details and account numbers) then we might be able to help.

Re: Fixed Tariff price increase?

SKY1992bf — Sun, 07 Mar 2021 12:52:59 GMT

@BobW1 Sky don't do fixed price contracts and the terms you signed upto clearly state that prices can increase once in any 12 month period during the term

if you believe you were told the price would be fixed phone sky back and asked them to review the call

Re: Fixed Tariff price increase?

countyjambo — Tue, 18 May 2021 13:33:34 GMT

Can someone explain why Sky Signature is increasing by £1 when it clearly stated you would get it free for a year?

Re: Fixed Tariff price increase?

Mark39 — Tue, 18 May 2021 13:34:25 GMT

@countyjambo wrote:

Can someone explain why Sky Signature is increasing by £1 when it clearly stated you would get it free for a year?

Where does it state that?

Re: Fixed Tariff price increase?

PandJ2020 — Tue, 18 May 2021 13:50:57 GMT

@countyjambo wrote:
Can someone explain why Sky Signature is increasing by £1 when it clearly stated you would get it free for a year?

The only thing I'm aware of that is 'free' for one year is Discovery+

Re: Fixed Tariff price increase?

countyjambo — Tue, 18 May 2021 13:56:19 GMT

Sorry was discovery but what is signature then?

Re: Fixed Tariff price increase?

countyjambo — Tue, 18 May 2021 13:58:53 GMT

My mistake all sorted now, still all told another £5 to the bill.

Re: Fixed Tariff price increase?

PandJ2020 — Tue, 18 May 2021 14:02:59 GMT

@countyjambo wrote:
My mistake all sorted now, still all told another £5 to the bill.

Indeed. Signature is the current base TV package.