topic Re: Tv in Archive

Tv

Becky7768 — Mon, 17 May 2021 12:56:52 GMT

I am wanting to know why my sevises has been blocked I don't owe any money to yous at all I haven't had sky tv on for 4 months till someone came out to fix the problem I want my tv back on or am thinking about leaving yous

Re: Tv

Daniel0210 — Mon, 17 May 2021 13:01:45 GMT

@Becky7768 you are not speaking with Sky. We are fellow customer's. Sky do not normally suspend services unless payment was not made. Did you payment(s) go through?

Re: Tv

SKY1992bf — Mon, 17 May 2021 13:15:49 GMT

@Becky7768 if you were having problems with your service and waiting on an engineer visit then billing continues as normal

once your service is restored you then phone sky and ask about a possible credit for loss of service

if you have not kept up with payments because you have had no service then that's why you have been restricted

you will need to pay any outstanding payment and setup a new continuous payment method before service is restored I'm afraid