topic Black screen in Archive

Black screen

Stubbsy81 — Sun, 23 May 2021 16:01:25 GMT

On sky sports golf, it comes on for a minute or so, then the screen goes black and doesn't come back on? All other channels are okay?

Don't know if it's a coincidence, but this morning, the remote was less responsive.

Can anyone help?

Re: Black screen

Rhonny — Sun, 23 May 2021 18:46:44 GMT

@Stubbsy81

Is suggest turning the main box off at the wall for 30 secs and then back on again and let it reboot fully.

Re: Black screen

oldfella — Sun, 23 May 2021 18:51:36 GMT

@Stubbsy81 wrote:

On sky sports golf, it comes on for a minute or so, then the screen goes black and doesn't come back on? All other channels are okay?

Don't know if it's a coincidence, but this morning, the remote was less responsive.

Can anyone help?

Hi @Stubbsy81

If the reboot doesn't help

Try a Reset Settings in the hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
Press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.