topic Re: VIP rewards - free Sky Q voice remote not received. in Archive

VIP rewards - free Sky Q voice remote not received.

Adrianatcth — Sat, 13 Feb 2021 12:39:15 GMT

I was offered a free Sky Q voice remote through VIP rewards about a month ago so redeemed it. I have not yet received the remote. How long does it take Sky to send it?

Re: VIP rewards - free Sky Q voice remote not received.

oldfella — Sat, 13 Feb 2021 12:42:19 GMT

@Adrianatcth wrote:

I was offered a free Sky Q voice remote through VIP rewards about a month ago so redeemed it. I have not yet received the remote. How long does it take Sky to send it?

Hi @Adrianatcth

It can take up to 90days

Re: VIP rewards - free Sky Q voice remote not received.

bob1234 — Sat, 13 Feb 2021 12:46:38 GMT

@Adrianatcth wrote:
I was offered a free Sky Q voice remote through VIP rewards about a month ago so redeemed it. I have not yet received the remote. How long does it take Sky to send it?

Mine took at least 3 months I had almost forgot it when it just turned up.

Re: VIP rewards - free Sky Q voice remote not received.

Adrianatcth — Sat, 13 Feb 2021 13:40:07 GMT

Thank you, seems a long time to wait and not sure why it takes so long but I will be more patient.

Was a little concerned as I did not receive an email acknowledgement after I redeemed the offer.

Re: VIP rewards - free Sky Q voice remote not received.

seandouglas2 — Sat, 13 Feb 2021 13:41:16 GMT

@Adrianatcth they come from china by slow boat hence the wait!

Re: VIP rewards - free Sky Q voice remote not received.

Anonymous — Wed, 03 Mar 2021 16:09:45 GMT

I think freddie flintoff is bringing them over in his pedalo!! Ordered mine over a month ago..... still no sign of it🤷🏻‍♂️

Re: VIP rewards - free Sky Q voice remote not received.

Adrianatcth — Wed, 03 Mar 2021 16:51:08 GMT

I have now received mine, took about 6 weeks.

Re: VIP rewards - free Sky Q voice remote not received.

McLeanN — Wed, 10 Mar 2021 12:26:33 GMT

Same here Ordered mine on 11.2.21 still not arrived Who do contact at Sky to confirm the delay

Re: VIP rewards - free Sky Q voice remote not received.

MightyQuinn — Wed, 10 Mar 2021 13:16:26 GMT

@McLeanN wrote:
Same here Ordered mine on 11.2.21 still not arrived Who do contact at Sky to confirm the delay

Hi @McLeanN You need to contact Sky customer services. Note telephone numbers are blocked on the community. The best number to call is your personal number in the My Sky App.

Re: VIP rewards - free Sky Q voice remote not received.

adamg100 — Wed, 10 Mar 2021 15:01:24 GMT

I ordered mine at the beginning of February and it arrived today.

Re: VIP rewards - free Sky Q voice remote not received.

Caccyh — Fri, 19 Mar 2021 09:07:54 GMT

I ordered mine in December. I had notification of dispatch in January and it still hasn't arrived. I've got so fed up with that touch remote, I have now bought my own. I guess we'll have a spare for one of the boxes, if ti finally arrives!

Re: VIP rewards - free Sky Q voice remote not received.

wrinkly+pear — Sun, 02 May 2021 14:50:17 GMT

I was offered the Voice Remote back in January. I had a few family health issues at the time and missed the email, and therefore didn't manage to redeem the offer in time. Is it too late to try and redeem it now?

Re: VIP rewards - free Sky Q voice remote not received.

bob1234 — Sun, 02 May 2021 14:56:34 GMT

@wrinkly+pearYou can always try, you have nothing to lose.

Re: VIP rewards - free Sky Q voice remote not received.

Caccyh — Sun, 02 May 2021 15:30:12 GMT

I redeemed mine back in Jan and still not received it. I had a note saying it was dispatched back in Feb but haven't received it. I ended up getting one from Amazon as the touch remote was driving me nuts! It's soooo much better. No doubt one will turn up and I'll have two!