https://helpforum.sky.com/t5/Archive/Sky-q-connection/m-p/3681269#M604803 <P>My sky Q box not connecting to new router , any ideas</P> Fri, 30 Apr 2021 18:19:53 GMT Hornchurchlee 2021-04-30T18:19:53Z https://helpforum.sky.com/t5/Archive/Sky-q-connection/m-p/3681269#M604803 <P>My sky Q box not connecting to new router , any ideas</P> Fri, 30 Apr 2021 18:19:53 GMT https://helpforum.sky.com/t5/Archive/Sky-q-connection/m-p/3681269#M604803 Hornchurchlee 2021-04-30T18:19:53Z https://helpforum.sky.com/t5/Archive/Sky-q-connection/m-p/3681274#M604804 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3043012">@Hornchurchlee</a>&nbsp;wrote:<BR /> <P>My sky Q box not connecting to new router , any ideas</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3043012">@Hornchurchlee</a>&nbsp;</P> <P>First reboot the router (disconnect power lead for 30 secs and then reconnect)</P> <P>Then try a Network Reset on your Q box found in Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect to router. &nbsp;(WPS used if a Sky router or SSID and password on the 2.4 Ghz band for 3rd party routers)</P> Fri, 30 Apr 2021 18:24:36 GMT https://helpforum.sky.com/t5/Archive/Sky-q-connection/m-p/3681274#M604804 oldfella 2021-04-30T18:24:36Z