https://helpforum.sky.com/t5/Archive/Sky-Q-amp-EE-broadband/m-p/3691694#M604131 <P>Thank you is this the only solution, don't really want cables everywhere</P> Fri, 14 May 2021 09:13:28 GMT Angelbuddy 2021-05-14T09:13:28Z https://helpforum.sky.com/t5/Archive/Sky-Q-amp-EE-broadband/m-p/3691644#M604129 <P>Hi recently upgraded to sky Q , and have been using EE broadband for quite a while.</P><P>since upgrading to Sky Q it constantly looses internet connection.</P><P>all other devices remain connected, ie mobile phones , tablets etc, so assume it's a problem with sky Q.</P><P>sometimes connection can be lost 3 or 4 times a day.</P><P>my router is in the same room as tv.</P><P>it is so frustrating.</P><P>is anyone else having the same problem anyone offer any help</P> Fri, 14 May 2021 07:57:57 GMT https://helpforum.sky.com/t5/Archive/Sky-Q-amp-EE-broadband/m-p/3691644#M604129 Angelbuddy 2021-05-14T07:57:57Z https://helpforum.sky.com/t5/Archive/Sky-Q-amp-EE-broadband/m-p/3691648#M604130 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3377415">@Angelbuddy</a></P><P>Try connecting the Sky Q box to the router by ethernet cable instead. Then go to Settings / Setup / Network / Reset, and select Wired Connection.&nbsp;</P> Fri, 14 May 2021 08:06:01 GMT https://helpforum.sky.com/t5/Archive/Sky-Q-amp-EE-broadband/m-p/3691648#M604130 Rhonny 2021-05-14T08:06:01Z https://helpforum.sky.com/t5/Archive/Sky-Q-amp-EE-broadband/m-p/3691694#M604131 <P>Thank you is this the only solution, don't really want cables everywhere</P> Fri, 14 May 2021 09:13:28 GMT https://helpforum.sky.com/t5/Archive/Sky-Q-amp-EE-broadband/m-p/3691694#M604131 Angelbuddy 2021-05-14T09:13:28Z