topic Re: No satellite signal sky q in Archive https://helpforum.sky.com/t5/Archive/No-satellite-signal-sky-q/m-p/3676439#M601714 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3364527">@Sophiemcc22</a>&nbsp;check the lead from the wall connection to the box is screwed in tightly at both ends. If it is and the communal system provider has checked your feed call Sky and report the fault they should send out an engineer to check the feed and the box. If the feed is faulty they will give you some detail to provide to the system provider showing what is wrong.</P> <P>&nbsp;</P> <P>When talking to Sky ensure they know you are on a communal system as you need an engineer trained on those systems.</P> Sat, 24 Apr 2021 06:24:04 GMT Chrisee 2021-04-24T06:24:04Z No satellite signal sky q https://helpforum.sky.com/t5/Archive/No-satellite-signal-sky-q/m-p/3676420#M601713 <P>No satellite signal message on sky q box, access to on demand, recordings and apps but no live tv channels.&nbsp;<BR />Communal dish in a flat no other issues in building and followed all help advise with no success. Any further help or suggestions?&nbsp;<BR /><BR /></P> Sat, 24 Apr 2021 00:05:22 GMT https://helpforum.sky.com/t5/Archive/No-satellite-signal-sky-q/m-p/3676420#M601713 Sophiemcc22 2021-04-24T00:05:22Z Re: No satellite signal sky q https://helpforum.sky.com/t5/Archive/No-satellite-signal-sky-q/m-p/3676439#M601714 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3364527">@Sophiemcc22</a>&nbsp;check the lead from the wall connection to the box is screwed in tightly at both ends. If it is and the communal system provider has checked your feed call Sky and report the fault they should send out an engineer to check the feed and the box. If the feed is faulty they will give you some detail to provide to the system provider showing what is wrong.</P> <P>&nbsp;</P> <P>When talking to Sky ensure they know you are on a communal system as you need an engineer trained on those systems.</P> Sat, 24 Apr 2021 06:24:04 GMT https://helpforum.sky.com/t5/Archive/No-satellite-signal-sky-q/m-p/3676439#M601714 Chrisee 2021-04-24T06:24:04Z