https://helpforum.sky.com/t5/Archive/Received-a-confusing-and-unexpected-email-from-Sky/m-p/3691785#M591560 <DIV class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>Hi</P> <P>Sky is telling in attached mail that they received a request from another provider to take over my line as their customer is moving to this address. This is absolutely confusing as I am not moving anywhere.</P> <P>Please advise me what to do!</P> <P>&nbsp;</P> <P>Thanks &amp; Regards,</P> <P>Zillur Rahman</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Sky email 14.05.2021.jpeg"><img src="https://helpforum.sky.com/skins/images/A29DCB361A3560276A93470F4A09EC75/responsive_peak/images/image_not_found.png" alt="Sky email 14.05.2021.jpeg" /></span></P> <P>&nbsp;</P> <P><FONT size="3" color="#999999">Moderation note: image hidden as it publicly displays personal information (email address)</FONT></P> Fri, 14 May 2021 12:28:12 GMT M+Z+Rahman 2021-05-14T12:28:12Z https://helpforum.sky.com/t5/Archive/Received-a-confusing-and-unexpected-email-from-Sky/m-p/3691785#M591560 <DIV class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P>Hi</P> <P>Sky is telling in attached mail that they received a request from another provider to take over my line as their customer is moving to this address. This is absolutely confusing as I am not moving anywhere.</P> <P>Please advise me what to do!</P> <P>&nbsp;</P> <P>Thanks &amp; Regards,</P> <P>Zillur Rahman</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Sky email 14.05.2021.jpeg"><img src="https://helpforum.sky.com/skins/images/A29DCB361A3560276A93470F4A09EC75/responsive_peak/images/image_not_found.png" alt="Sky email 14.05.2021.jpeg" /></span></P> <P>&nbsp;</P> <P><FONT size="3" color="#999999">Moderation note: image hidden as it publicly displays personal information (email address)</FONT></P> Fri, 14 May 2021 12:28:12 GMT https://helpforum.sky.com/t5/Archive/Received-a-confusing-and-unexpected-email-from-Sky/m-p/3691785#M591560 M+Z+Rahman 2021-05-14T12:28:12Z https://helpforum.sky.com/t5/Archive/Received-a-confusing-and-unexpected-email-from-Sky/m-p/3691795#M591561 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3377564">@M+Z+Rahman</a>&nbsp;</P> <P>&nbsp;</P> <P>The text of the message specifically advises on what to do.</P> Fri, 14 May 2021 11:53:41 GMT https://helpforum.sky.com/t5/Archive/Received-a-confusing-and-unexpected-email-from-Sky/m-p/3691795#M591561 TimmyBGood 2021-05-14T11:53:41Z