Help
Help
 
Answer
Occasional Visitor
Gilliand80
Posts: 1
Registered: ‎21-12-2012
sky go and Silverlight on windows 8 lapstop

Hi there,

 

I've searched the forums and can't find a solution that solved my problem.

 

I've downloaded Silverlight onto my Windows 8 laptop but when I try to sign into Sky go desktop it says Sky go requires MS silverlight to play on demand content.  When prompted regarding playback of protected content, pelease choose 'enable' if you wish to continue watching our service.

 

And I can't get passed this.  I've tried setting preferences for silverlight - turning boxes on and off as different forums recommend.  Also uninstalled and re-installed it and restarted my laptop

 

Please help!

 

thanks

Other Answers: 1
Community Coordinator
Kris+McD
Posts: 5,390
Registered: ‎18-03-2011
Answered

Hi Gilliand80,

 

Thanks for your post and for taking the time to join the community. 

 

At the moment we do not support Sky go on Windows 8 there is no time scale on when this will happen at the moment.

 

If this has answered your question please mark as an Accepted Solution, If you continue to have an issue please post on the Sky Forum.

 

Kris+McD
Community Coordinator
Community Welcome, Hints & Tips
Sky Help Centre http://www.sky.com/help

New to the forum? Click here
Tagging your posts and others with relevant key words is another way to help,
it also counts towards forum rank.