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Occasional Visitor
ruth1975
Posts: 1
Registered: ‎23-11-2012
Accepted Solution
my sky box isnt working on my tv
[ Edited ]

when i went to bed last night my sky hd box worked, when i got up this morning, I just have a blue screen.

 

Any ideas anyone??? Oh and it did rain really heavy in the night.

 

I have tried turning it off on the wall, done the sky troubleshoot, and still nothing......help  please

 

Thanks for the response, 

 

I have tried all those, and still not working.

IF I CLICK TV GUIDE, THERE IS THE SCREEN THERE, AND IT SAYS SEARCHING FOR LISTING.

So there is no problems with connection, any other tips??

Accepted Solution
Staff (Retired)
Jileen
Posts: 446
Registered: ‎20-08-2012
Answered

Good Morning Ruth1975,

 

Thanks for your question. If you are receiving a blue screen on your TV, it might prove worthwhile to re check your box connection. Normally, if your services is not working due to adverse weather conditions, you will receive an on screen message stating, " No Satellite Signal being received"

 

Can you try the following:

 

http://www.sky.com/helpcentre/tv/sky-plus-hd/picture-problems/problems-with-your-tv-picture/

 

Best Regards,

Other Answers: 0